Job description 

About the Role :

We are looking for motivated leaders who are passionate about delivering successful outcomes and driving growth. The Product Delivery Specialist accelerates the time to value of business outcomes by partnering with our customers to deliver the solution blueprint and success plan.

Your day to day (Responsibilities):

• Serve as Primary point of contact for customers throughout implementation
• Provide strong thought leadership and leading EF Best Practices while guiding a customer through implementation
• Clearly understand customer business challenges and use cases
• Demonstrate benefits of the Eightfold Talent Intelligence platform to address customer challenges.  
• Configure Platform according to Best Practices for quick Time to Value
• Perform testing on platform to ensure accurate configuration
• Provide expertise and guidance to Eightfold partners.
• Ensure timely and on-budget delivery of assigned implementation 
• Create Project Plans - measure, track & report progress against the plans
• Manage Eightfold project team resources and their day-to-day project tasks
• Serve as an escalation point for Customers on project issues, Eightfold team members or issues related to performance of the Eightfold application
• Manage scope, resources and project budget according to the SOW and apply Change Orders as necessary
• Partner with internal teams such as Product and Engineering to deliver successful implementations
• Continuous review and improvement of methodology and delivery best practices
• Conduct Post Implementation Reviews to refine best practices

Must haves:

• 5+ years of professional services, project management, or consulting experience
• Bachelor’s degree or equivalent work experience

Nice to haves:

• Experience in managing IT, consulting, or SaaS project/implementations 
• Experience with ATS/HRIS systems such as Workday, SuccessFactors, or Taleo or other talent/recruitment management software platforms
• Experience in defining business requirements and additional scope for change orders and expansion 
• Excellent written and verbal communication skills