Job description 

Role & Responsibilities

·      Lead the WW firewall/micro-segmentation projects and make sure that the global standards are defined and implemented.

·       Lead the APAC wide User VPN refresh project and ensure smooth migration

·       Own the firewall/VPN L2/L3 ticket pools globally and make sure that defined Pool SLAs are met

·       Work on external & internal firewall tickets by engaging with the ticket owners from different geos to understand their business requirements

·       While doing firewall openings make sure that all defined security policies are followed in terms of security validations and the ports to be whitelisted

·       Understand the global IP routing and components involved in it to have a better understanding of firewall openings

·       Understand the global SSL VPN architecture and the failover mechanisms to serve the user VPN tickets in an efficient way

·       Use the 3DS internal ticketing tool to manage, track, update and close the tickets. Make sure that tickets are updated with all the relevant information periodically.

·       Patch/Upgrade firewall firmware periodically across APAC

·       Work with remote IT teams to install/replace new firewall appliances as and when it's required

·       Be part of the implementation team for any new firewall related projects.

·       Create periodic reports on the firewall logs and see if there is any scope for fine tuning in terms of security policies.

·       Keep monitoring the firewall performances and proactively intimate the management if there is any upgrade/replacement required.

·       Help the automation team with feedback on how to automate the recurring operational tasks and if possible, contribute code in that front

·       Be part of on call Process across APAC which include being available on phone during the week nights and weekends as per a pre-defined shift roster which will have additional monetary benefits

Qualifications/Experience

·       B.Tech / B.E (CS / IT / E&TC) from premier institutions with good academic track records.

·       Overall Industry experience of 7-8 years in the firewall/micro-segmentation domain.

·       5-6 years of hands-on experience on corporate firewalling solutions like Checkpoint/Cisco/Fortinet

·       Hands on Experience in Zscaler ZPA & ZIA

·       Hands on Experience in micro-segmentation solutions like VMWare NSX-T

·       Hands on experience on Pulse Secure VPN gateways is preferred

·       Good understanding of different firewall blades and their functionalities

·       An Evangelist in terms of cyber security and its latest happenings around the globe

·       Good understanding of routing protocols like BGP, OSPF etc.

·       Basic understanding of Ansible, Python, rest API etc.

·       Knowledge on Akamai load balancer will be an added advantage

·       Experience in working in an international team

·       Experience on an SLA oriented ticketing tool

·       Strong Problem-solving skills and ability to troubleshoot complex firewall issues.

·       Adaptability, ability to learn faster, independent, responsible and diligent.

·       Good team spirit and interpersonal skills

·       Excellent written & verbal communication skills and analytical skills

·       Achieves performance goals and objectives in line with the team strategy.