Data Analyst
Volvo Group
Bengaluru, Karnataka, India
Let's introduce ourselves The Digital Workplace organisation’s mission is to design and evolve an intuitive and collaborative workplace by providing: • Devices such as computers, phones and tablets. • Collaboration tools and services. • IT self-service and support, via web, phone, chat and in person support. One of the catalysts to enhance a more data driven approach and elevate current data quality, is to strengthen our focus by establishing a Data & Insights team with expected outcome: • Being proactive rather than resolving issues when they happen. • Data capturing and reporting is automized, moving away from manual and unreliable data sourcing. • We take ownership to elevate the data quality, rather than relying on third-party sources. • The company employee experience is improved by supplying stabile and efficient digital workplace capabilities. • We make cost efficient decisions based on data. What you'll do Job Responsibilities: You will be part of a new team where capabilities in developing and implementing data and insights processes will be core. As the expert of your field you understand both digital operations data as well as digital employee experience data. Working seamless between qualitative and quantitative data, as well as navigating between various data sources rendered from both internal and external (supplier) systems. As a Data Analyst your main responsibilities will be to analyze data and provide actionable insights, data modelling and create reports/dashboards, and support decision-making. You are proficient in BI solutions (Power BI) and can easily communicate findings and propose actions in an engaging way. What you'll bring Strong English skills (written and spoken) with genuine interest in digital tools and experience. Ability to transform complexity to simplicity, with a human-centric approach. Good listener and prestige less in allowing feedback on content, yet professional to maintain highest standard of quality. Able to see the big picture and challenge team on context and approach. Always bring outside in perspective.
