With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Developer (Trust & Safety)
In this role, we are seeking an Ad Operations Associate to manage the advertising quality assurance process for Sponsored Ads. Sponsored Ads is a self-service, pay-per-click advertising platform that enables vendors and sellers to gain visibility and more customer traffic to their products.
The Associate will be responsible for: 1/ Ad creative moderation, 2/ Stores page moderation, 3/ Language relevancy review.
Responsibilities
• Reviewing a queue of ad campaigns and landing pages submitted from advertisers (brands) to be checked and approved or rejected based on ad policy.
• Reviewing a queue of Stores pages submitted from advertisers (brands) to be checked and approved or rejected based on Stores policy.
• Reviewing and moderating user-generated content to ensure it complies with community guidelines, policies, and legal requirements.
• Strong attention to detail: The ability to spot errors and inconsistencies in content is essential for a content reviewer.
• Familiarity with Online shopping/E-commerce: should have a good understanding of web technologies and be able to use them to review content.
• Checking on the language relevancy and updating for machine learning.
• Responding to the inquiries related to the above operations from internal stakeholders.
Qualifications we seek in you!
Minimum Qualifications / Skills
• Under-Graduate (post-secondary or bachelor’s degree)
• Be curious and be a proactive attitude.
• Customer service/advertiser focus.
• Comfortable with dealing with routine work
• Goal and detail oriented
• Good communication skills and cooperative manner
• PC skills at and independent user level
• Proficient in English and Portuguese, min. B2
• Availability to work in shifts
Preferred Qualifications/ Skills
• Familiar with digital advertising or any other online business.