Job description

What ISG can offer you

• National and international projects with clients in various industries
• Opportunity to be part of an experienced advisory team consulting clients using the ISG methodology.
• Being a member of a high-performance team in an international environment
• Highly collaborative and supportive working atmosphere
• Connecting and working with the who’s who in the industry mainly C-Levels
• Numerous opportunities for personal development

Position Description
The ISG Consultant is expected to contribute to the success of ISG consulting engagements whilst seeking opportunities to continue their personal and professional development. He or She demonstrates a motivation to succeed by taking on increasing and varying responsibilities and is expected to manage a small project with little to no assistance. A Consultant should be able to work mostly independently, with limited oversight. It is expected that the Consultant will begin developing detailed knowledge in the focus areas of Cost Optimization and Benchmarking services offered by ISG.

The Role Requirements

• Provides consulting services to clients in the area of ISG’s Cost Optimization and Benchmark services.
• Exhibits the ISG core values and acts as an ambassador of the ISG corporate culture.
• Is capable of applying ISG tools and methodologies to resolve client requirements.
• Actively seeks technical and professional development opportunities.
• is able to manage client resources as part of the delivery team at a peer level.
• Demonstrates professional conduct in all client interactions; able to gain client confidence.
• Responsive to client requests and demonstrates commitment to provide excellent client service even when this requires going above and beyond standard effort.
• Consistently produces quality deliverables for the client utilizing appropriate methodologies and tools with growing independence; ensures the quality of any work delegated to others.
• Is accountable for meeting internal and external deadlines on assignments and communicates schedule conflicts to supervision in advance.
• Checks own work and/or utilizes peer review to ensure deliverables are accurate and complete.
• Applies corrections from supervision to both current and future assignments to avoid duplicating errors.
• Effectively prioritizes and multi-tasks.
• Understands personal and team objectives and how they contribute to our company's success.
• Participates as a strong team player on engagement teams; willingly recognizes and offers help to colleagues to achieve team objectives.
• Helps to identify and mitigates potential issues/risks.
• Mentors/coaches analyst team members, helping them to understand ISG corporate culture as well as helping them to establish professional networks.
• Seeks Leadership opportunities.
• Considers how to make his/her leader's job easier.
• Completes internal administrative responsibilities accurately and on-time.
• Able to accurately estimate time/effort requirements for assignments.
• Able to manage a small project with little to no assistance.
• Willing to participate in general management actions in the local office (helping build reporting information for managing partner, helping with internal contracts such as telephony, helping with IP development, case study development, bio repository etc.).

About You

Our ideal candidate will need:

• 3-8 years recent relevant experience within professional services
• Demonstrates an understanding of key consulting methodologies and frameworks and has a client-centric mindset.
• Demonstrate advanced knowledge with MS-Office suite of software applications and tools, including Microsoft Word, Project, MS-Outlook and particularly strong skills in Excel and PowerPoint.
• Demonstrates strong problem-solving skills and applies them within assignments with minimal supervision.
• Adapts and responds well to change, is open to new ideas.
• Developing expertise and confidence to take on specific areas of responsibility on engagements with little oversight.
• Demonstrates a natural ability in data analysis; is able to assimilate large datasets and provide fact-based insights and recommendations.
• Has experience in project management and is able to draft project plans and assist with tracking team activities.

Client Relationship/ Business Development

• Has experience of managing relationships with clients through unsupervised client contact.
• Is able to manage a small project with little to no assistance.
• Developing ability to identify and keep management teams informed of new business opportunities.

Interpersonal Skills

• Demonstrates a superior work ethic; does what is required to meet/exceed client expectations.
• Is well organized and able to manage time and priorities effectively, is able to communicate schedule conflicts to supervision in advance.
• Effective communicator in team settings; listens for understanding and communicates ideas effectively.
• Demonstrates strong verbal and written local language.
• Demonstrates professional writing skills and strong presentation skills in local languages.
• Maintains professional demeanor, even in difficult situations.
• Travel: 25% expected, more could be required

Your Education

• Bachelor of Science degree in a technical or scientific field desirable
• MBA/MS or other advanced degree(s) desirable
• ITIL Foundation Qualification desirable