What You’ll Do:

Client Projects:
● Implement mainly QAD ERP Manufacturing related modules but also other QAD solutions related to ERP like Production Execution or Automated Solutions (data collection automation)
● Work in a global consulting team delivering professional services to global clients
● Provide services, remotely mainly, though limited traveling can be required especially during certain critical implementation project phases (ex: go-live support)
● Perform a range of activities required to enable the client to successfully implement and utilize QAD applications
● Determine detailed activities on a project by project basis. Tasks may include system configuration, training, business process design, testing, gathering requirements for
extensions and others as required
● Frequent and regular communication with clients. Interact with clients and is adept at establishing solid working relationships at several levels.
● Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages and disadvantages and presents resolutions.
● Always responds to and answers client questions: if answer is not known, follows up to get information to client in a timely manner
● Support to end users during the whole lifecycle of implementation projects but mainly at the most critical phases of the project like CRP, UAT and Go-Live phase, could be on site.
● May provide direction to others in at least one application or subject area

Internal:
● Operates under broad direction from clients or QAD Project Managers to determine the tasks, steps and timing necessary to accomplish the objective.
● Ultimate goal for consultants is to work independently and require little support.
● Proactively participates in meetings and discussions and offers advice and guidance.
● Identifies potential issues and risks and communicates to supervisor with suggested paths for resolution
● Ensure project documentation is stored in internal QAD project repositories
● Participates in one virtual team or workgroup and creates work aids and other knowledge capital.
● Submits time and expenses weekly as scheduled, and regular status reports
● Typically complete 2 weeks of training per year
● Other duties as reasonably required of this role or requested by management
● Working with a proven implementation methodology and tools

Qualifications

● Bachelor degree, in Supply Chain, Engineering, Industrial Manufacturing, Business Administration or related discipline
● Certification in APICS or QAD Products is added value
● Application knowledge of the most common QAD ERP Manufacturing modules,
especially in the Core Manufacturing concept, Planning & Scheduling (MRP &
MSW/PSW), Discrete & Repetitive Production (Production Orders)
● MES applications or data collection experience is welcome
● More than 3 years experience in manufacturing implementations and business
consulting with top tier (>$1B revenue) global customers would be preferrable.
● Possess strong business process practice, both the body of knowledge and hands-on
experience, with proven track records in leading and managing large project
implementations.
● Well versed in developing and/or improving the business process and systems.
● Highly strategic decision making: problem analysis, systematic thinking.
● Good knowledge in ERP software solutions, business acumen, consulting skills,
customer management, good organization and task facilitator
● Good in presentation and communication skills to be able to interact, guide, and
convince customers about the best possible solution to be implemented.
● Proficient in spoken and written English any additional second language would be of advantage
● Good at time management for working on global projects with time zone differences.
● Open to travel up to 1 week per month and flexible to work as per customer time zone