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IT Consultant

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As an IT Consultant at Ericsson, you will be responsible for taking ownership of internal user issues and resolving them. You will research, diagnose, and fix Windows/Vmware related issues, while also properly escalating unresolved problems. Communication with clients will be key, as you will work closely with them to address their needs. Additionally, you will document technical knowledge, prepare reports, and prioritize multiple open issues. This is a full-time on-site opportunity located in Bangalore Urban, Karnataka, India.

What you will do

  • Take ownership of internal user issues reported and seeing problems through to resolution
  • Researching, diagnosing, fix, and identifying solutions to resolve Windows/Vmware related issues
  • Nutanix , SRM, vRops will be added advantage
  • Properly escalate unresolved issues to appropriate internal teams
  • Talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. Follow up after the solve.
  • Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports
  • Prioritize and lead several open issues at one time. Ensure all issues are properly logged

You will bring

  • Knowledge and experience on VMware ESX and ESXi ( 5.5, 6.5, 6.7 & 7.0) hypervisors Upgrade and Administration.
  • Solve skills in VCenter, ESX and ESXi hosts, Networking, and storage.
  • Experience on planning, deploying and maintain VMware vSphere environments.
  • Experience on Hot Add features like CPU, Memory, Disk & NIC for Virtual Machine.
  • Troubleshooting when virtual machines do not respond to RDP and Health Checking.
  • Working with vendor on physical server hardware failures issues.
  • Working with different Hardware Vendor, example: HPE, DELL & Cisco
  • VM deployment skills form Templates and OVA/OVF.
  • Monitoring of virtual Machines and ESX Hosts.



 

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Ericsson Logo

Company

Ericsson

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Services

Locations

Bangalore Urban, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

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