Job description 

Role Proficiency:

Provide technical consultative leadership for large enterprise-wide systems during the pre-sales and/or post-sales cycles
 

Outcomes:

1.      Design architecture for large engagements and act as design authority
2.      Design solutions involving multiple technology components after scoping out requirements for a client with large engagements
3.      Identify and institutionalize best practices across multiple accounts and manage multiple customers and architects
4.      Identify new business opportunities and along with Sales team get them converted to projects
5. Independently execute Technical Assessments Due Diligence and Transitions

Measures of Outcomes:

1.      Business Development (# of proposals contributed to & # won # new leads generated)
2.      # of Trainings Webinars Blogs written / taken
3.      # white papers/document assets published / working prototype
4.      # of reusable frameworks/tools/artifacts created
5.      # of technical complex solutions delivered
6.      # of consulting assignments led/participated
7.      Technology certifications
8. Customer feedback on overall technical quality (zero technology related escalations)

Outputs Expected:

Project Control and Review:

1. Perform architecture design review
    
2. Identify opportunities for optimization of cost / time / asset utilization in complex projects and advise relevant teams accordingly where possible
    
3. Provide advice to teams facing complex technical issues within CIS
    
4. Review outputs to ensure NFRs are met

Knowledge Management & Capability Development:

1. Provide input to teams for training
   etc. 
    
2. Identify the training needs and conduct internal sessions to meet the same 
    
3. Partner with UST Gamma to Create curriculum
   assessments
   training programs and courseware based on new service offerings / solutions
   etc. 
    
4. Update collateral on to the knowledge management repository
    
5. Gain and cultivate domain expertise to provide best and optimized solution to customer

Requirement gathering and Analysis:

1. Understand the requirements from a larger system / transformation program context 
    
2. Validate the technology solution to ensure it integrates with existing client technologies by working with customers and other stakeholders

People Management:

1. Provide support to various Project Managers in identification of training needs of the team
    
2. Conduct training / certifications with the help of Gamma and mentoring with respect to technical skills on projects 
    
3. Perform career guidance and performance management for team members

Alliance Management:

1. Identify alliance partners based on the understanding of service offerings and client requirements 
    
2. Identify areas for joint GTM with the partner 
    
3. Develop internal capabilities/complementary toolsets to support the GTM strategy 
    
4. Maintain t relationships with partners s
    
5. Act as UST technical POC for the specific technology/solution area

Technology Consulting:

1. Define problem statement for the customer 
    
2. Analyze application/ technology landscape
   process
   tools and arrive at the solution options best fit for the client 
    
3. Analyze Cost vs. Benefit of solution options 
    
4. Define the technology/ architecture roadmap for the client 
    
5. Articulate the cost vs. benefits of options to key stakeholders in customer base

Innovation and Thought Leadership:

1. Participate in external forums (seminars
   paper presentation etc.) to showcase UST capabilities and insights 
    
2. Interact and engage with customers/ partners around new innovative ideas
   concepts and assets; as well as industry trends and implications 
    
3. Participate in Beta testing of products / joint lab setup with customer to explore application of new technologies / products 
    
4. Identify areas where components/accelerators or design patterns could be reused across different accounts 
    
5. Create documents
   reports
   white papers (international/national) on the research findings

Sales Support and Project Estimation:

1. Develop collaterals for proposals 
    
2. Conduct workshops at the client site to assist the sales team in sales support
   if required 
    
3. Compare various designs and propose appropriate technology solutions based on the understanding of the RFP and input from Architects 
    
4. Calculate and present estimates based on high level designs to management for supporting go/ no-go decisions 
    
5. Review estimations and resource plans 
    
6. Review risk and mitigation plans 
    
7. Anchor proposal development with cross-linkages across multiple competency units and arrive at a coherent solution
   unique value propositions and clear differentiators 
    
8. Participate in client presentation and client visits

Solution Definition & Design:

1. Ensure alignment of the high-level architecture with the existing client need and business logic; review design prepared by architects 
    
2. Ensure the involvement of right teams in solution design 
    
3. Ensure technical integrate ability and requirements compliance of the solution; especially in case of a multi group / multi vendor program 
    
4. Involve external partners / horizontals as appropriate 
    
5. Provide guidance to Solution Architect around usage of patterns/anti patterns in the solution 
    
6. Ensure UST architecture principles and QOA (Quality of Architecture) are maintained. Analyze trade-offs and provide recommendations
   if any
   on the solution architecture. 
    
7. Identify opportunities for efficiency improvements (e.g.
   automation and risk reduction in the transformation process 
    
8. Understand the various work streams and the technologies necessary to deliver on large programs 
    
9. Resolve any issues based on industry expertise / partners leverage
    
10. Provide best in class technology and solution options to customers with detailed examples and case studies. Guide customer on process and technology improvements to achieve agility and quick results.

Project Management Support:

1. Proactive identification and management of technical risks

Stakeholder Management:

1. Build credibility with the client as a technical go-to person 
    
2. Work to expand professional network in the client organization

New Service Design:

1. Identify potential opportunities for new service offerings based on customer voice
   partner inputs
   industry connects and trends
    
2. Support the development of business case for investments for approval from senior management 
    
3. Work with partners to co-develop a joint GTM (as applicable) 
    
4. Develop IP/tools and framework to address the opportunity technically 
    
5. Conduct beta testing / POC as applicable 
    
6. Develop collaterals
   guides for GTM

Skill Examples:

1.      Solution Structuring: Ability to use working knowledge of service offerings and products tools. and accelerators to carve out solutions for program/ POC / RFP for a customer based on their needs
2.      Requirements Management: Ability to use working knowledge of requirements management to identify deviations drive the creation of common standards such as design documents traceability matrix bridge documents analysis methodologies and solution artifacts. Partner with the customer to define their requirements / elicit requirements from solution envisioning workshop
3.      Architecture Concepts and Principles: Ability to use working knowledge to create architecture catering to functional and non-functional requirements reengineer existing architecture solutions under the guidance of seniors. Provide training on best practices in architecture under guidance
4.      IP Management: Ability to use working knowledge to build them appropriately into the overall product plan/schedules under guidance; identifying existing assets new concepts as IP
5.      Use knowledge of Technology Trends to identify technologies and product relevant to UST in the short term (1- 2 years) within own area and multiple areas. Forecast trends on new solutions/products/ technologies required in UST. Create and review technology roadmap for the client
6. Use knowledge of Solution Structuring to carve out complex solutions/POCs for a customer based on their needs; recommending technology specific accelerators / tools for the overall solution along with optimal features e.g. time savings cost benefits