About The Team

We are a multinational, dynamic and engaged team working with and supporting APAC’s client facing teams by markets. We act as one team, strive to expand our reinsurance knowledge, develop professionally and provide excellent service to our internal clients.

If you are passionate about this position and identify yourself with our values: Client centricity, Integrity, Passion to perform, Team spirit and Agility, then you could be the right candidate for our team.

Main tasks/activities/responsibilities

• Understand the overall P&C FAC underwriting business process and provide both technical and operational support for APAC's P&C FAC Underwriters
• Ensure timely business support and proper coordination with the FAC P&C Desk underwriters, FAC Hub Bangalore and other XFT's.
• Measure, analyze and improve the performance of the team & deliverables according to the set KPIs and ensure effective resource allocation to the respective markets within the team.
• Mentor and develop the team members in accordance with the set of goals and objectives.
• Drive end to end business support from Pre-underwriting to Post Bind.
• This role would be combination of people management and individual contribution on team deliverables.
• Ensure proper coordination with the Desk underwriters, UW Hub in Bangalore, and other XFT's.
• Assist with internal & external Audit and Risk Management related queries including regulatory checks and controls
• Build and maintain good relationships with XFT's and peers.
• Continuously seek feedback for your individual and team’s growth. Act as a business expert on SR Facultative systems and tools.

About You/ Qualifications

• Minimum 8-10 years of experience in Insurance or Reinsurance industry
• Knowledge and understanding of Facultative Property & Casualty insurance principles and operations.
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)
• Take initiative and driven to achieve operational excellence; self-motivated with desire to deliver results for the team/group
• Ability to work independently with minimal direct supervision and collaborate with others.
• Effective team player with a positive outlook and proven ability to work in a global setting, understanding and demonstrating sensitivity towards cultural differences
• Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external teams in a multi-cultural environment
• Ability to coach and mentor team members
• Excellent listening, reading, writing, and verbal communication skills
• Strong customer-focus and service orientation
• Flexible to work in APAC time zone