Your Role and Responsibilities
About the Team:

IBM Infrastructure offers clients the enterprise IT infrastructure they need to lead in the era of Hybrid Cloud and AI. The latest generation of IBM servers, storage, associated software, and support – as well as our IBM Cloud Platform – can help clients modernize and scale on-premises and in the cloud with secure hybrid cloud and trusted AI automation and insights.
The successful candidate will be part of the IBM Infrastructure Platform organization with the following key responsibilities:

• Development and maintenance of key as-a-service capabilities
• Supporting customer/business requirements
• Developing tools for support teams to enable them to quickly respond to customer requests
• Helping service providers to successfully onboard onto Infrastructure platform capabilities
• Partnering with Global Teams to provide related production support

Your Role & Responsibilities:

IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation and cybersecurity threats require hybrid cloud infrastructure and enterprise automated intelligence that only IBM can provide.
As a critical member of the team tasked with delivering on above promise, your day-to-day activities will include but may not be limited to the following:

• Developing knowledge of major cloud and as-a-service technologies, and additional knowledge or experience in the areas of IT and/or cloud technology architecture (service management and/or resiliency is a plus)
• Implementing modern tools and techniques to develop clean, efficient and reusable code and actively participating in code and design reviews
• Identifying and addressing design, development and delivery performance bottlenecks
• Leveraging monitoring tools to gain insight into performance or potential failure points and taking corrective action
• Coordinating with support and development teams with which IBM Infrastructure Platform interacts to follow up on dependencies and issues and resolving them
• Defining, implementing and executing unit tests (including automation)

Required Technical and Professional Expertise

• A minimum of 5 to 10 years of experience in software development
• Experience with Node JS / GO, Python, REST, JSON
• Experience with Cloudant or NoSQL database, Jenkins
• Experience with agile software development, continuous integration and continuous delivery
• Experience in working with large teams distributed across geo locations
• Strong debug skills, effective verbal and written communication skills, team oriented

Preferred Technical and Professional Expertise

• Knowledge of the IBM Cloud platforms or another as-a-service platform and its architecture
• Experience working in a startup / scale-up business environment
• Proficient with one or more project management tools – Jira, Git, Aha, etc