- Plan releases aligned with project deliverables and release life cycle.
- Communicate project-related tasks such as plans, timelines, requirements, etc. between different teams.
- Coordinate and facilitate walkthroughs for release schedule, resources, dependencies, a communication plan and overall infrastructure updates.
- Mindset to improve the process of release orchestration driven from metrics and any area of improvement.
- Identify risks that can delay the release and manage mitigation such that the release scope, scheduled and quality of the release is not impacted.
- Identify, track/capture and manage release metrics to identify trends.
- Ensure releases are planned according to project requirements, with efficiencies, within scope and budget.
- Schedule release readiness and walkthrough reviews before deployment and follow-up sessions after each release.
- Create implementation plans/runbooks per each release capturing all details required for a successful implementation.
- Plan, draft and communicate updates for weekly release activities
- Communicate and collaborate with vendor partners and other LOB release management teams across
- Lead and overall facilitate the Go-Live activities to deploy the infrastructure release successfully.
- Team up with relevant teams to identify and build automation opportunities to improve the release management process.
- Shepard internal customer-base through the Service Management pipeline such as Change Management, Change Authorization Board (CAB) process, Infra Release Management, Incident Management and Problem Management.
- Maintain, update and create critical documentation related to procedures, notifications, global communications, SOPs, Knowledgebase articles and more.
- Identify and escalate improvements for the company’s CMDB and help facilitate CMDB data integrity.
- Available to work and facilitate weekend releases.
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