Responsibilities 

• Perform advanced level wind turbine remote operations and support. This includes proficient operation and use of remote operation and diagnostic tools. Familiarization of SAP front end
• Perform advanced operational performance analysis and implement strategy to ensure targets are achieved
• Should perform in-depth Wind Turbine Field experience and hands on gear box, systems, and controls
• Effectively gather information remotely regarding turbine issues and performance
• Should diagnose, recommend, and implement solutions for turbine equipment
• Communicate pertinent information to key personnel and the field
• Seek assistance when encountering turbine issues outside trained skill level to ensure achievement in resolution
• Demonstrate and promote integrity, initiative, as well as a focus on reliability, and quality of work

Qualifications

• B.E in Mechanical / Electrical/Electronic Engineering or equivalent education 
• Minimum 4 years technical experience in wind industry
• Demonstrated use and understanding of structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools 

Competencies

• Perform advanced level wind turbine remote operations and support which includes proficient use of remote operation and diagnostic tools 
• Familiarization of SAP front end and learning attitude towards new or latest technologies 
• Should possess effective verbal communication skills and reading comprehension skills 
• Good attention to detail and solid problem-solving skills and mindset 
• Prior customer relations experience in a commercial and technical environment preferred  
• Ability to work separately and unsupervised as well as in a team environment 
• Effectively promote and support significant team environment through assisting teammates in accomplishing goals as well as mentoring junior technical staff