We are seeking a Senior Associate in Salesforce Consulting services to help our clients leverage Salesforce technology for enhancing their customer experiences, driving results, and achieving sustainable change. This role involves analyzing data, managing customer life cycles, building online communities, driving employee engagement, and collaborating with channel partners. As a member of our team, you will be involved in problem solving, critical thinking, industry trend analysis, and building quality relationships. Join us and be a part of our purpose-led and values-driven leadership development framework.
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Associate
Job Description & Summary
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Use a broad range of tools and techniques to extract insights from current industry or sector trends.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
Job Level - Associate / Sr. Associate
Year of Experience–4 Yrs – 8 Yrs
Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech
Must Skills – Vlocity+ Telecom, Salesforce, Lightning
Required:-
- Hands-on experience in Force.com platform using APEX, VisualForce, Process builders, flows.
- Hands-on experience on developing omni scripts, different types of Data raptor’s,various cards available in vlocity.
- Hands-on experience with FlexCards and LWC experience.
- Deployment of omniscript from one environment to another environment.
- Good Knowledge in JSON, How does integration work with Vlocity.
- Good knowledge of omniscript UI modification, Building Vlocity custom Templates.
- Hands-on experience in working with Lightning and design components.
- Good experience in Salesforce configuration and mapping features to the business requirements.
- Strong RDBMS knowledge and building SQL queries.
- Good written and verbal communication Skills.
Additional Skills
- Able to translate the customer requirements and gap/fit analysis into comprehensible functional configuration of Salesforce.com.
- Experience of Javascripts / Jquery.
- Experience in Vlocity card UI framework.
- Experience with system integrations involving Salesforce.com web services (JSON, SOAP), as well as Vlocity Integration Procedure.
- Experience on Lightning web components.
- Must be able to think independently and creatively.
- Attitude for taking on technical challenges.
- Awareness of the changing Cloud ecosystem (Sales, Service, Community clouds) and adjust to new technologies, methods and apps.
