Job Description:

•Acts as an advocate in development of overall information security program globally. Creates and performs global IT Risk and Compliance assessments. 

•For various compliance frameworks, performs gap assessments, coordinates remediation planning/execution, and works with auditors and system owners to ensure all audit requirements and controls are properly addressed and in place. 

•Assists in development and execution of information security, compliance, and risk best practices globally through audits, assessments, and policy-making.

•Leads cross-functional team members in strategy development and implementation of risk framework and compliance solutions. Independently performs complex and often unique work assignments and problem resolution. Serves as the subject matter expert to ensure documents, projects, process, and product initiatives comply with regulatory and legal requirements and enterprise policy. 

•Develops training and communication of Information Security, IT Risk, and compliance. 

•Maintains expert knowledge of the competitive/regulatory landscape and company's key challenges.  Coordinates and responds to regulatory requirements and requests, and ensures the execution of examinations. 

•Conducts IT Risk and Information Security due diligence activities relative to vendors and third parties (TPRM). 

•Develops and recommends compliance solutions impacting the enterprise. Develops Risk Assessment process, charters, policies, methodologies, and reports. 

•Leads cross-functional workgroups, communication strategies, and planning meetings to develop solutions that meet the objectives of both the business and the IT Risk, Compliance, and Information Security team. 

•Oversees implementation of operational and non-operational risk management programs by providing guidance and assistance to business units with the identification, evaluation, understanding, management, and communication of risk. Provides data and analytics in support of the risk officer and risk committees. Directs analysis and root cause identification. 

•Conducts risk assessments and documents findings where the deviation from an information security or IT Risk policy or standard is desired. Ensures risk remediation plans meet key business objectives and partners with the business owners to follows through with corrective action steps. Develops appropriate data and analytics that deliver appropriate data to communicate risk at the executive level.

•Provides subject matter expertise on areas of security, privacy and regulatory compliance to Sales, Marketing, Product Development, Legal and Policy teams. 

•Conducts detailed analysis of risk rating, risk appetite, and provides data driven summaries to business leaders. Documents and provides detailed analysis of findings where deviations exist through internal or external testing. 

•Assists policy personnel in technical conversations with policy makers, industry bodies and other third-parties to advance Rackspace’s message. 

•Provide feedback to product management in the development of trust-related features, and supports regional security and compliance accreditation projects. 

•Develops internal control testing and documented processes. 

•Updates internal control matrices where necessary to support annual changing environments. 

•Adapts and creates processes as applicable, including changes in processes or reporting metrics. 

•Executes as the conduit between internal control owners and external auditors, including kickoff meetings, interview requests, closing meetings, and evidence gathering. 

•Executes internal customer audits which include scheduling, presentation of the Rackspace compliance portfolio, and overseeing the successful visit in conjunction with Account Managers. 

•Responsible for adhering to company security policies and procedures as directed. 

•Assists in annual audits for multiple industry specific reports, including ISO 27001, ISO 9001, ISO 14001, ISO 18001, IRAP-AUS, Cyber Essentials+, NHS-DSP, SOC1, SOC2, SOC3, PCI, HIPAA, HITRUST, CyberGRX, SIG, NIST 800-53, NIST CSF. 

•Promotes Cybersecurity Awareness and Education and leads key functions.