Responsibilities
Batch Monitoring: providing 24/7 monitoring and Level 1 support for mainframe batch jobs, including the business-critical services.
Change implementation: Implementing planned changes raised by developers across the bank. This involves, liaising with the change owners to understand the change plan, executing the change within the scheduled window time and co-ordination with the requestor for post implementation checkouts, raise alarm in case of issues with the change. Educate / empower the team for performing emergency changes, break/fix.
Incident management: Keep a strict vigil on all incidents and tracking it to closure. Ensure adequate staffing for all major severity issues (mainframe and non-mainframe related) and decide on escalation to next level teams.
Documentation: Ensure repetitive process / procedures are agreed and documented with a periodic review
Build team capability, look for automation of repetitive tasks, noise reduction which would free up time/ capacity to shift left high value work from batch planning team.
Extensive management career within IT Operations and/or IT Delivery (preferably both)
Operational experience managing an IT Delivery Organisation covering all elements of IT Delivery, including day-to-day operation and strategic development
Experience with installation, maintenance and operations of large scale, business critical IT solutions
Documented experience of coordinating a large number of stakeholders in a formal governance structure in very complex environments
An understanding of the financial industry, the financial industry's infrastructure requirements, as well as Danske Bank’s objectives and results
An understanding of financial control, management and strategy
This functional role is responsible to build and lead high-performing teams ensuring smooth cross-border collaboration across various stakeholders and external partners. This role manages a workforce of approximately 13 team members.

Educational Requirements
Bachelor of Engineering,BTech,Bachelor Of Science,Master Of Engineering 
 

Service Line
Cloud & Infrastructure Services
 

Technical and Professional Requirements:
•    Primary skills:Job/Batch Scheduling->Batch Scheduler, Mainframe Operations, OPC, Console Monitoring 
Preferred Skills:
Job/Batch Scheduling->Batch Scheduler