Join Thermo Fisher Scientific Inc., the world leader in serving science and enabling customers to make the world healthier, cleaner, and safer. As a Key Account Manager, you will establish successful relationships with our key accounts and implement strategic plans to expand our business opportunities across chemicals, consumables, and equipment units in laboratory solutions. Bring your knowledge, skills, and passion to deliver innovative solutions and drive the commercial growth in your designated account. Be a part of our impactful work and make a difference.
Job Description
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Location/Division Specific Information
Laboratory Solutions and Laboratory Products Group (LSLPG) unites deep scientific expertise, a collaborative culture and rich resources to deliver lab chemicals, equipment and consumables that our customers need to achieve their scientific goals – quickly, optimally and safely.
- Laboratory Chemicals provides over 100,000 catalogue products ranging from solvents, reagents, catalysts, organics, building blocks, screening libraries, analytical standards, bio-reagents, precious metals, salts and solutions. Laboratory Equipment category includes equipment, instruments, accessories, and services. Laboratory Consumables category includes liquid handling, sample preparation, storage, and specialty plastics and services. Our Innovative Laboratory technologies & Services make it faster and easier for our customers to focus on what matters most – delivering solutions that will save and improve lives.
Discover Impactful Work:
- Establish and build long term relationship with the Key Accounts of Thermo Fisher Scientific for the territory with Implementation of balanced action plans to expand the business opportunities across Chemicals, consumables, and Equipment business units in Laboratory solutions.
- Develop and implement an account plan to grow the revenues at the account above market average.
- Deliver on bookings and revenues on the Annual Sales Plan in line with Sales budget defined. Be accountable for the commercial performance and growth in share of wallet of the designated account with product mix performance and innovative solutions.
A day in the Life:
- Provide quarterly and monthly prospect pipeline and revenue forecast across all business units.
- Take a hands-on approach, and act as partner concern point for all customer and system issues. Collaborate with matrix teams to develop joint initiatives and provide appropriate customer support in order to improve customer allegiance score.
- Increase brand awareness about Thermo Fisher Scientific products within the account by facilitating and driving customer engagement events.
- Build strong communication with the service and operation teams that support the account to establish high count of promoters.
- Keep abreast on market and customer research to provide knowledge about addressable potential.
- Mapping and reporting of direct and indirect sales in the account.
Education
- Postgraduate preferably in Science / MBA or Management qualification with Bachelors’ degree in science
Experience
- 10 to 15 years’ experience in sales / Key account Management
- Earlier experience in handling major Pharmaceutical and Bio Pharmaceutical key accounts
- In depth knowledge of Pharmaceutical /Bio Pharmaceutical workflows
- Experience of managing key relationships and execution of contracts.
- Strong communication, presentation, and negotiation skills.
Knowledge, Skills, Abilities
- Strong analytical skills and problem-solving skills
- Is a self-starter and drives actions with passion and serves as a consultant to the target accounts.
- Implement Account specific strategy plans.
- Has very strong convincing and influencing skills.
Physical Requirements / Work Environment
Remote (Based in Goa)