We are looking for a highly skilled professional who can work seamlessly with both offshore and onshore teams. Your responsibilities will include troubleshooting and resolving issues, analyzing daily tasks, and providing long term fixes. You must have a minimum of 4 years experience in Windows Operations, Web logic, Apache Tomcat, Java Servlet, UNIX, SQL, and various tools such as Remedy, Jira, Urban Code, Dynatrace, Cisco APPD Monitoring system, Elasticsearch, Logstash, and Kibana. Knowledge of telecom sales, retail application (Amdocs RIM), technical deployment, and administration & customization support is a plus.