This Senior Manager will determine the current and future needs of the projects, provide strategic direction for the teams, ensure that tactical activities are running efficiently, and ensure that internal and external stakeholders and customer needs are addressed. This position will work with the Distributed Engineering Managers and Teams, Testing, Product Management, Support, et al to deliver high-quality products.  This position will be supporting in managing one or more products.

Responsibilities Include:

 People Management

• Staff appropriately for forecasted projects, make assignments, and ensures on-time completion of assignments.
• Provides performance management, coaching, and assistance to team members for the development of professional skills.
• Creates an environment conducive to individual and team success and supportive of corporate cultural initiatives.

            Working with several Distributed Engineering teams

• Managing Projects for successful delivery.
• Providing input for product documentation
• Reviewing requirements and design documents
• Researching customer issues
• Researching software

Customer Service

• Effectively works with internal, external customers and teams to define and meet project requirements.
• Consistently seeks ways to improve existing processes and services to minimize internal customer costs.
• Facilitates team involvement in gathering and understanding customer requirements and feedback.
• Serves as a liaison between divisions, functional areas, and partners, reconciling conflicting points of view, balancing the needs and desires of the individual area with Company’s best interests, while maintaining effective working relationships.
• Very Good understanding working in a global environment.

Tactical and Strategic Direction

• Effectively focuses on the efforts of the engineering team to develop software.
• Contributes to team and department initiatives and projects.
• Understands the industry, in the assigned area of expertise, and looks to contribute to the industry.
• Sets strategic goals and provides long-term forecasting and planning for the team.
• Develop detailed tactical plans that clearly deliver upon the strategic goals of the department while best meeting the needs of both internal and external customers.
• Identifies problems and concerns and utilizes independent judgement to identify solutions or action plans to resolve the issues.

 Required Skills / Abilities

• Master's / bachelor’s degree in CS, with 13+ years of experience in software engineering with Minimum 6 to 8 years’ experience in managing People and Project Management.
• Experience with managing SaaS / Cloud based software development projects that are either Data Management or Syndication using agile/iterative development process.
• Managing multiple Teams and working multiple managers across geographies is desirable.
• Excellent interpersonal, written, and verbal communications and presentation skills.
• Ability to communicate effectively, freely, and concisely to influence, negotiate, and convince. Excellent team player.
• Ability to handle difficult situations while maintaining poise and professionalism.
• Ability and willingness to aggregate, analyze, and synthesize input from technical and business resources to draw clear conclusions.
• Strong leadership ability, confidence, resilient, persistent, and solutions oriented.
• Ability to see the big picture, while not losing sight of necessary details.
• Proactive self-starter.