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Senior Manager - Project Manager - Service Design & Delivery

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We are looking for a highly experienced project delivery manager with a strong background in managing telecom services. The role involves transitioning telecom services to in-life support for larger enterprise customers. The ideal candidate will have a university degree preferably in technology and at least 5 years of experience managing major customer or operational services in the telecom industry. They should also have knowledge and understanding of business services design and applications delivery. If you have the required skills and certifications, and the ability to communicate complex messages in a simple way, we would like to hear from you.

Job Role Related Content (Role specific)

Core competencies, knowledge and experience:

  • Strong project management or delivery management background in a service provider environment.
  • Proven experience on transition of telecom services to in-life support for larger enterprise customers/products/services.  IT and Customer Operations experience would be an advantage.
  • Ability to identify areas of inefficiencies in current working models and define & articulate improvements
  • Financial knowledge: budget, business case, cost-to-serve.
  • Ability to communicate complex messages in a simple way in a multicultural environment both management and working level.

Skill

Must have technical / professional qualifications:

  • University degree, with preference on technology (engineering, telecommunications, computer science).
  • 5+ years of experience on managing major customer services or operational services organisation within Telecoms
  • Working knowledge and understanding of the telecommunications industry with strong focus on business services design and applications delivery

Will ideally include have:

 

Agile certification

Six sigma

ITIL Foundation

ARIS Designer Process Experience


 

Set alert for similar jobsSenior Manager - Project Manager - Service Design & Delivery role in Bengaluru, India
Vodafone Logo

Company

Vodafone

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Project Management

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

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