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D&T Digital User Experience Manager

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We are looking for a candidate who can conduct market discovery, translate business requirements into well-defined product requirements, collaborate with cross-functional teams, manage requirements workshops, and maintain backlog. The ideal candidate should have experience in digital and marketing technology, Agile methodologies, and strong communication and stakeholder management skills.

JOB DESCRIPTION

Key responsibilities

  • Conduct Market Discovery – thoroughly document business requirements in digestible formats
  • Translate ‘Discovery’ features into well-defined product requirements including epics, user stories, and acceptance test criteria
  • Collaborate with cross functional team– architecture, designers, product owners, data, analytics, to ensure a suitable ‘customer mindset’ solution is agreed on
  • Manage and run requirements workshops with Business and IT stakeholders
  • Translate requirements into user stories or specifications that can be worked on by developers
  • Maintain backlog of requirements and ensure requirements meet the products definition of ready
  • Present the requirements to large audiences and be prepared for Q&A
  • Understand the end-to-end solution, (technology, data, process) and be able to demonstrate to stakeholders
  • Challenge the status quo and push for standardisation
  • Maintenance of Product backlog in Agile Management Software (Jira, Azure Dev Ops)
  • Ability to own projects and work with global teams.

Skillset required

  • Digital and Marketing Technology knowledge is preferred
  • Agile experience desired including previous use of JIRA, Azure Dev Ops
  • LEAN SIX SIGMA accreditation preferred
  • Experience with tools such as Visio, Lucid Chart
  • At least 5 years of experience in a solution focussed team (Project/Product)
  • Proven track record of delivering data driven solutions with a customer-first mindset
  • Excellent communication and stakeholder management skills
  • Ability to partner with and influence global functions, markets, and external partners to deliver on our commitments
  • Experience working with Global CPG customers
  • Domain Knowledge in Digital, Direct to Consumer, eCommerce, Marketing Technology, Retail, and respective process areas preferred
  • Must have experience on e-commerce platforms like SAP Hybris, Magento, Shopify and Point of Sale solutions
  • Must have experience with CMS solutions like Umbraco and headless CMS architecture
  • Ability to work with APIs, understand technical designs
  • Must have a strong business/operational process experience with a flair for process improvement and ongoing process changes
Set alert for similar jobsD&T Digital User Experience Manager role in Bengaluru, India
Diageo Logo

Company

Diageo

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Project Management

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

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