As a SRE, you will work with our Application devops engineers to maintain and scale our ever-growing number of services hosted in the cloud. You will serve as front-line support, triaging issues to the platform, the applications, or the underlying infrastructure. In this role, you will partner with multiple teams within and outside the application Infrastructure team, including a second SRE team who supervises the GPU cloud infrastructure, while this role will focus on monitoring the application stack. You will be involved in on-boarding customers to our services and managing the customer lifecycle. 

What you'll be doing: 

• build/integrate new software, tools and analytics that drive improvements to the availability, scalability, latency, and efficiency of our cloud services products and services
• Handle upgrades, and automated rollbacks across all clusters
• Maintain Service Level Agreement (SLAs) of measurable benchmarks, working hand in hand with developers of new services on how to define SLIs, and design a stable, secure service
• Help guide the Change Advisory Board, and RCCA processes 
• Work with engineering, devops and product area leads from technologies across the GPU cloud services stack to guide product engineering to build fast, reliable, and durable production systems 
• Drive process changes to improve reliability and performance of our cloud services
• Debug production issues across services and levels of the stack
• Improve operational processes

What we need to see:

• Bachelor's degree in Computer Science or a related field, or equivalent experience
• 5+ years of experience in system design, complexity analysis, software design in Unix/Linux systems, performance, and application issues
• 5+ years of experience authoring, and debugging software written in C++ and python
• hands-on experience with Kubernetes based cloud environments
• Multi-cloud experience
• Experience working with partners across multiple teams 
• Experience operating production systems

Ways To Stand out from the Crowd: 

Background with SaaS offerings

Experience in application issues, algorithms, and data structures