We are hiring for a Management Trainee-Network Operations role in IT. You will play a key role in supporting network operations and resolving incidents. You will work with internal/external stakeholders, manage problems, and ensure high uptime. We need someone with experience in network operations, latest technologies, and strong communication skills. CCNA and Cloud certification are preferred qualifications.
Inviting applications for the role of Management Trainee-Network Operations
In this role, you will be responsible for supporting the network operations 24X7 for internal IT. You will be working actively on the operational issues along with internal / external stakeholders to recover the systems failure (proactive/reactive).
You will work Incident Management, Problem Management for each incidents/ticket and need to ensure the high uptime to the business.
Your role will network L2+ and need to work on various current/upcoming technologies (explained below) to support business needs.
Responsibilities
- The candidate should be holding relevant hardcore 24X7 network Ops experience.
- Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
- Participate in Bridge calls with clients for joint troubleshooting of network issues
- Work with different Vendors and service Provider for faster and accurate resolution
- Playing key role for network related incidents and providing key inputs for Problem Management
- Identifying open risk in the production network and provide input for mitigation
- Documenting all Changes done in production environment through Change Management process
- Must have worked on large scale infra
- Candidate must have worked/handled the IT projects
- Global customer interaction is one of the key expectations from candidate
- The candidate should hold very rich experience in corporate LAN & WAN infra
- Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)
- He/she need to lead function and drive the project/operations end to end
- Candidate should be very strong in written & oral communication
- Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (9300/9400/9500 Model)
- Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)
Qualifications we seek in you!
Minimum qualifications
• Graduate in engineering/IT
Preferred qualifications
CCNA (Must)
CCNP –Routing and Switching (Good to have)
Cloud certification – AWS (Good to have)