About the Role 

The Solution Architect is a trusted advisor to our customers. You work across different industries, from retail to manufacturing to logistics to financial services. Working in collaboration with the sales team (direct or channel partners), you are the catalyst that creates possibilities, solves problems. and establishes working relationships with our customers, striving to achieve customer success. You engage with Account Managers and Partner Managers to build new opportunities with enterprises through innovation that delivers business value. 

Targets 

As a high-performance culture, individual responsibility is required for collective success. We are an outcome driven organization with clearly define targets. Targets being: 

Team Quota: 

- You will carry a team quota on software license bookings, aligning to the VP Sales for Asia and product line software license booking for Asia. This will be discussed during the interview. 

You will also be measured on: 

Individual contribution to the overall team quota 

contribution to pipeline direct as well as partner led qualified opportunities 

To be successful in this role 

People in this role who have been successful have had: 

experience doing presales in the application development or middleware - specifically integration and API management domains 

advanced knowledge of middleware/ integration/ iPaaS technology solutions covering enterprise integration, API management, B2B integration, process automation/ process driven applications, streaming analytics and data caching solutions 

experience to lead architectural white-boarding session, requirements gathering, solution design sessions and proposal development 

delivered prototypes, proof-of-concepts, which require integration with enterprise systems and applications 

understanding of cloud-native application development and architectures 

understanding of open source technologies like Docker containers and Kubernetes container orchestration, etc. 

exposure to Microservices design patterns and architecture 

understanding of agile methodologies, DevOps 

exposure to an industry vertical, trends, and evangelizing vertical solutions would be good to have. 

Who you are 

You are passionate about the customer experience and excited about new technology and you love to learn. You also possess the following attributes: 

Effective Communication and Listening 

A vital part of the solution architect’s competence is active communication. Considering that this role entails collaboration with multiple stakeholders, understanding the needs of all parties, managing risks and evangelizing solutions, you are someone who listens to understand what drives/ motivates your customer stakeholders, advises, empathizes, and explains technical solutions in an easily to be understood messages. You easily build networks, being comfortable to engage in discussions with counterparts of diverse backgrounds and different levels of seniority. You are able to deliver presentations in a convincing and engaging manner thinking of your audience and targeted outcome to be achieved. 

Analytical Thinking 

Designing a solution requires understanding how different parts of the business work together. For a Presales Solutions Architect, having the technical excellence is only half the story. It is crucial that you understand, analyze and ascertain the business needs and challenges faced by the customer. Armed with this knowledge, you are able to apply critical thinking to devise the appropriate solution that aligns the technological capabilities to deliver the most impactful business values to the customer. You are looking one step ahead than everyone else as you are constantly looking for ways for how Software AG can best show technical and overall solution differentiators to outsmart competition. 

Team work 

As a seasoned pre-sales professional, you know that it takes more than one to be successful. You have demonstrated the ability to excite and encourage people around you, including partner ecosystem, to collaborate with you to achieve outcomes jointly. Being inclusive in your daily work, you agree to cooperate to advance mutual interests taking other opinions into account and taking ownership of progression in sales cycles and improvement of internal processes. You enjoy to contribute, share your views, engage in discussions with your colleagues to strive for the best outcomes while caring about the well-being and happiness of your colleagues at work. 

Planning & Prioritization 

Accounting for deadlines and given resources is inevitable. You strive in environments that are complex as you keep a cool mind in having planned for success and are good at prioritization in hectic environments. Planning and prioritization is for you not a burden, but an integral element of your recipe of a successful career so far. Setting aside time to align and prioritize activities on win strategies for opportunities is a must in a fluid environment. You take initiative to plan, think ahead and make sure that the team is aligned. 

Technical prowess 

As the key person to demystify technological complexity and hype, you need to have a solid and well-rounded understanding of enterprise IT architecture and middleware. Customers often look to the Solutions Architect as the leading authority on his or her solution stream, so an ability to understand highly technical concepts, an appreciation of the nuances on when and how to apply them and a keen interest to continuously refresh one’s knowledge are a must. 

Customer success orientation 

Whilst compensation plans are aligned to monetary outcomes of selling software, you are someone who has a strong sense of accountability for customer success. Previous customers you have served see the difference you make and this resulted in trust and partnership with key clients who value your sense of responsibility and commitment to customer success. 

Entrepreneurial spirit 

Increasingly, in a fast changing and competitive world, a certain secret ingredient is needed to truly stand out and beat the competition. We believe this to be having an entrepreneurial spirit – you are passionate and motivated to find better answers to problems, able to understand how to balance risks and reward, and flexible and pragmatic enough to convince all the stakeholders to achieve a common goal. 

What’s in it for you?

• Earn competitive total compensation and receive comprehensive country-specific medical and other benefits
• Enjoy time and location flexibility with our Hybrid Working Model, which allows a remote workshare of up to 60%.  Work anywhere in your country or abroad for up to 10 days per year
• Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment
• Meditate using your premium Headspace subscription
• Prioritize yourself during bi-weekly Meeting Free Mondays by participating in our instructor-led or self-paced learning opportunities to help you reach your career goals
• Lean on the Employee Assistance Program for support during some of life’s most common but difficult challenges