Role and Responsibilities

• The role has a broad range of responsibilities all targeted at delivering business benefits to clients.
• Guide new clients through the implementation and configuration process towards set objectives for going live with the software.
• Provide ongoing professional services to clients, such as:
• Business analysis
• Business process development
• Solution design and specification
• Data manipulation, import and extraction
• Running workshops
• Training
• Documentation
• Report building
• Maintain an expert level of knowledge of the solutions.
• Contribute wherever possible to achieving a high level of billable utilisation.
• Follow the GPS internal processes and procedures, including the appropriate and timely updating of all internal system.
• Achieve goals outlined within your training plan.
• Maintain the highest standards of professionalism.
• Work with the other consultants to achieve the overall team objectives.
• Other tasks as assigned by your manager.

Experience

• You will have considerable previous experience of Asset Management within Social Housing and Asset Management Software.
• You will be comfortable with both the business requirements and the technical environment.
• You will have good communication skills and be comfortable with dealing with all levels of a client organisation from the Directors onwards – and be comfortable with all sizes of organisation.
• You will understand the increasing expectations that clients have of business software, and the need to deliver a good experience.
• You will be organised, methodical and with sound commercial understanding of how a software house operates.