Senior Analyst Product Designer
PepsiCo
Gurgaon, Haryana, India
Overview A new member of the DPS Service Design team who will participate in the entire design process of our digital products & services from initial research, ideation, conceptualization and design, to testing and validation An experienced Designer with strong UX and UI design skills who has proven experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid, and in designing, building and managing a Design System An Advocate in the adoption of a User Centric Design approach that help in understanding the needs, pain point and desires of our users Responsibilities Design digital products and services, from initial research down to product implementation working with a multidisciplinary team Experience with industry standard design and research tools (Adobe CC, Sketch, Figma, InVision, , User testing etc…) Experience in designing, building and managing a Design System across our eco-system of products and services Plan and conduct Primary and Secondary Research. Synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables. Plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems. Create project deliverables: such as low and hi fidelity UI prototypes project plans, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge. Advocate the adoption of a User Centric Design approach that help in understanding the needs, pain point and desires of our users Qualifications Overall 9 years experience and minimum of 5+ years’ of experience designing digital products & services as part of a multidisciplinary team. Deep understanding of the Service Design and UX Design disciplines. Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc. Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities Experience with Agile methodology for team work and analytics ‘product’ creation. Fluent in Azure DevOps, Jira, Confluence. Experience with creating a project vision, execution, and overall quality. Experience with planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis. Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid Experience with workshop planning and facilitation.