We are looking for a candidate to join our team as a Collection Call Representative. You will be responsible for making collection calls on personal loans, collecting EMIs, and charges. Your main focus will be handling customer queries and resolving cases efficiently. To be eligible for this role, you should have experience in telecalling and working in an NBFC environment. Good communication skills are a must, along with a graduation degree. Fluency in Hindi, English, Punjabi, Gujarati, or any South regional language is required. Join us and be a part of our dedicated team!
b Role:
- Collection call on personal loan for collecting EMI & Charges
- Look after customer queries and try to resolve the case in the best possible manner.
- Updating daily achievement to superiors.
Eligibility
1. Experience in Tele calling, NBFC.
2. Good Communication Skills
3. Graduation
4. Spoken Language Proficiency: Hindi, English, Punjabi, Gujarati , any South regional language.
