Job Description

Zycus is looking for Manager - SaaS Infrastructure with 6-8 years of relevant experience. In this role, you will oversee and manage the infrastructure that supports the delivery of SaaS applications to customers. You will be responsible for leading a team of engineers and technicians to ensure the efficient operation, scalability, and reliability of the infrastructure.

Key Responsibilities:

•  Provide management of technology initiatives including creating comprehensive plans for achieving infrastructure and security project objectives.
• Architect and implement state-of-the-art network and security solutions/services to secure deployment and operations of Zycus services running in both public cloud and on-prem environment.
• Responsible for driving Iac (Infrastructure As a Code) program by requirement gathering, prioritizing and planning IaC activities to implement self-service IT and Security catalogue.
• Implement frameworks and best practices in addressing all security domains such as endpoints, networks, applications, and infrastructure.
• Manage application and network security by focusing on vulnerable areas: network, OS, application layer and APIs.
• Propose revision of infrastructure operations and perform complex tasks on critical infrastructure upgrades, security projects and infrastructure enhancements.
• Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to on-prem and public cloud platforms, and Kubernetes infrastructure.
• Configure, test, deploy, and upgrade hardware and software for production and non-production infrastructure systems and services.
• Analyze, troubleshoot and resolve hardware, software, process, and system failures for a globally distributed enterprise
• Work cross-functionally with Engineering, DevOps, and SRE teams to design and implement IT and security baseline controls.

Job Requirement

• Bachelor's degree in computer science or related field with minimum of 6-8 years of hands-on experience in Infrastructure (on-prem, public clouds) provisioning and management.
• Certifications in network security, cloud security such as CCNA, OSCP, AWS.
• Extensive experience designing, managing, building, configuring, administering, operating and maintaining IT infrastructure technologies is required.
• Experience managing and hardening of on-premises (VMware, vSphere, ESXi) server environments including storage platforms (NetApp).
• Experience managing cloud network resources (AWS Preferred) such as VPC, URL Proxies, DNS, ACLs, Security groups, s3, Firewalls, IAM.
• Experience with enterprise security products such as Palo Alto Firewall, CyberArk, Zscaler, CrowdStrike, Akamai.e. Hands on experience in CyberArk PAM solution is preferred.
• Proven understanding of DNS, NAT, routing, switching, L3 firewall, WAF, load balancers, endpoint security, email security, Active directory/Azure AD, SSO, MFA, TCP/IP, DHCP.
• Hands on experience with IaC (Infrastructure as a cloud) and automation tools/technologies such as Terraform, helm chart, Cloud Formation, AWS Code Build, Jenkins, configuration automation tools (Puppet/Ansible/Chef/Salt), scripting (e.g. Bash/Python) is preferred.
•  Working knowledge of the various components of a modern, scalable web application including CDNs, proxies, load balancers, application servers, Web servers (Apache, nginx) etc.
• Managing security projects using Jira/Confluence and agile fundamentals like test-driven development, backlog management, and user stories.
• Must have the ability to work in a dynamic, fast-paced environment with exceptional analytical and problem-solving skills.
• Strong communication skills with the ability to interact with stakeholders at various levels.
• Familiarity with migration of on-premises systems to a cloud platform (AWS, Azure) a plus.
• Hands-on experience with monitoring and patch management tools like New Relic, Tanium, Qualys and Redhat Satellite desirable.
• Experience with IaaS cloud infrastructure, container technologies, and software-oriented architecture.
• Application architectural patterns, such as MVC, Microservices, Service Oriented Architecture, Serverless, Message bus/event driven, etc.