Qualifications: 

• Graduate in Life science, preferred
• Experience: 8 to 10 years of experience with HCC Risk Adjustment 
• Team Handling Experience: With team size of 20 to 30 users
• CRC / CPC / CCS / COC certification – Any one Mandatory

Additional Skills: 

• HCC coding experience
• Strong Knowledge of ICD-10 CM and HCC coding guidelines
• Previously clinical background preferred but not mandate
• Strong personal and professional ethics 
• Excellent communication skills both written and verbal 

Key Functions and Responsibilities: 

• Process SOP updation and maintenance
• Monitoring the version control of process documents.
• Final review on Internal and Client feedback analysis and rebuttals 
• Updating KRA Metrics
• Maintaining reports for KAT and Calibration for Team
• Tracking Team Reports – Production, Quality and Attendance (Daily/Monthly)
• Downtime Tracker Maintenance (Daily / Monthly)
• Conducting one on one with Team members
• Identifying the training need for bottom performers and sharing the TNI with Training team
• Weekly Bottom Performer review with Team and Supervisor
• Addressing Internal/client emails with 24hrs.TAT
• Making sure to meet the Internal/Client committed monthly deliverables.
• Team engagement activities – Initiating and conducting 
• Addressing any issues/challenges (Process or People) with supervisor as priority.
• Identifying Automation opportunities for process enhancement.
• Idea generation campaign and implementation with support of manager for productivity and quality improvement.
• ATA Sampling for SME/QC’s.

• Working Hours:

8 hours

• Skills and abilities:

Basic Knowledge in MS office 

Strong Personal and Professional ethics.