Key Duties and Responsibilities
· As a key member of the SAP Core team, provide support to the business community for SAP in the PP/QM Functional Support area. This includes all new projects as well as production support across all functions within SAP.
· Provide estimates for the configuration and unit testing activities of a project when needed.
· Design and configure solutions in the production planning/quality management space of multiple SAP environments.
· Support of production planning interfaces along with assistance from technical team-members for numerous legacy and third-party systems using a variety of techniques such as LSMW, BAPI, IDOC, RFC calls, BDC, and call transaction update methods.
· Assist with program performance optimization from the functional end with assistance from technical team-members on tuning where necessary.
· Research and apply OSS notes.
· Write detailed user documentation (functional specifications) of customized program functions.
· Cross-team communication and teamwork.
· Supervise and report to management on the status of project efforts, anticipating/identifying issues that inhibit the focus objectives of project goals and implementing corrective actions.
· Perform other duties as assigned.
· Participate in off-hours meetings.
Skills & Experience
· Degree in Computer Science or related field with 7+ years of work experience.
· 6 to 9 years SAP PP/QM experience in SAP ECC 6.0 and S/4 HANA.
· Experience in several of the following multi-functional modules: PP/QM, MM/WM, SD.
· Demonstrable ability to be flexible and work hard, both independently and in a team environment, in a high stress environment with changing priorities.
· Strong analytical skills required, including a detailed understanding of how to interpret customer business needs and translate them into application and operational requirements.
· Excellent verbal and written communication skills in English and the ability to communicate optimally with a diverse group, executives, managers, and domain authorities.
· Self-managing and self-motivating; able to meet customer achievements and expectations.
Additional Skills
· Relevant technical certificates a plus.
· Completed at least 1 full cycle implementation.
· Knowledge of NetWeaver 7.0 experience is helpful.
· Knowledge of PP/DS is beneficial.
· Knowledge of BI is beneficial.
· Utilization of Solution Manager-Charm for transport management.
· Utilization of ITSM system such as Service-Now, SolarWinds, etc.