DESCRIPTION

Amazon is looking for an energetic and enthusiastic candidate to join the fast-paced world of Payroll operations. We are not an average retailer and this is definitely not your average payroll position reporting in through Amazon Finance Operations. We’re looking for exceptional people with outstanding communication, problem solving skills, payroll process combined with payroll system knowledge, and customer service passion and will be responsible for employee receivables recording, collections and resolving customer queries and providing resolution related to overpayments

Amazon seeks a Payroll Analyst with at least >3 years of US Payroll experience in a large customer-oriented corporate environment and collections experience will be an added value

Key job responsibilities
• Have a good understanding of US Payroll
• Ensure timely closure of receivables and payments with high degree of accuracy
• Focus on better employee experience and improve collection effectiveness
• Work with internal teams to drive process improvements and resolve escalations and discrepancies related to repayment obligations
• Should be flexible with shifts

A day in the life
• Handle customer queries through tickets and email related to Overpayment and Receivables
• Provide support and assist in resolving employee queries
• Process and explain manual check calculations, work with multiple stakeholder teams to understand root cause of overpayment/receivable and provide details to employees
• Produce timely responses to employee queries
• Secure payment or commitment to collect payments from the employees
• Coordinate with them and other business unit via available communication tools (email, chime, phone etc)
• Work on Deep Dives and escalations from Employees and identify process gaps and controls

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 3+ years of relevant experience • Excellent written and oral communication skills • Payroll or Accounting knowledge • Flexible to work in shifts • Proficient in Microsoft Excel and Word

PREFERRED QUALIFICATIONS

- Prior experience with US Payroll/Taxes is preferred
- Strong problem solving and review skill

Set alert for similar jobsSr. FinOps Analyst - Payroll, Global Employee Receivables Management Team role in Hyderabad, India

Company

Amazon

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Related Jobs

FinOps Analyst - US Payroll, Taxes

Amazon

Hyderabad, Telangana, India

Posted: a year ago

DESCRIPTION Amazon is looking for an energetic and enthusiastic candidate to join the fast-paced world of Payroll operations. We are not an average retailer and this is definitely not your average payroll position reporting in through Amazon Finance Operations. We’ll give you the opportunity to really make a difference to our business. We’re looking for exceptional people with outstanding auditing skills, problem solving skills, payroll process combined with payroll system knowledge, and customer service passion. Amazon seeks a Payroll Analyst with at least two years US Payroll and Tax experience in a large customer-oriented corporate environment. Payroll is processed on a weekly, bi-weekly and monthly basis in multiple states, and this person will perform a variety of technical tasks relative to assigned areas of responsibility including performing tax related adjustments/set ups for employee and employer. Responsibilities also include: • Update tax panel changes for employees as per Form W-4. • Perform audits to check taxes are deducted as appropriate. • Set up new sites for amazon locations and tax panel set up as per legal requirement. • Process current year adjustment as per employee request and audit findings. • Answer questions related W2 and issue W2 Correction, if required. • Process Tax Agency notices and work with payroll Vendor (ADP) for resolution. • Perform quarter end and year end activities including YE communication, SIT credit correction, review of W2, client error report, Quarterly Verification letter, wage and tax register review etc. • Communicate with employees to resolve their questions using communicator or through call. • Process Out of Sequence payroll on quarterly basis for quarter end adjustments. • Process Amendment using amendment sheet. • Support Tax compliance manager in agency/IRS audits. • Perform pre and post payroll interface audits. We are open to hiring candidates to work out of one of the following locations: Hyderabad, TS, IND BASIC QUALIFICATIONS • 4 - 6years of relevant experience • Proficient in Microsoft Excel and Word • Flexible to work in shifts   PREFERRED QUALIFICATIONS • Excellent verbal and written skills • Strong experience with customer service • Detail oriented • Strong problem solving and review skills • Proficient in using Microsoft Excel/Word.

Sr. FinOps Analyst - AR

Amazon

Hyderabad, Telangana, India

Posted: a year ago

Join GAR (Global Accts Rec) as a proactive and detail-oriented Collections Analyst. Manage receivables queries, reconcile accounts, and drive monthly collections. Resolve billing issues and ensure timely payments. Collaborate with stakeholders and improve the customer experience. Bachelor's degree in accounting and commerce with advanced Excel skills required.

FinOps Manager - AR , Global Credits

Amazon

Hyderabad, Telangana, India

Posted: a year ago

Global Accounts Receivable is looking for a proactive, people and customer-centric Finance Manager to manage the Global Credits Process covering geographies and complexities of an e-invoicing VAT regime.

Sr. High risk & Bankruptcy Analyst

Amazon

Hyderabad, Telangana, India

Posted: a year ago

DESCRIPTION GAR (Global Accts Rec) is looking for a proactive, customer and people centric team member(Individual contributor) to support the Credit Risk and Collections process. The ideal candidate will be responsible for overseeing the collection efforts for customers with credit risk concerns, ensuring that accounts are handled appropriately and communicate with clients as required to increase the percentage of on-time payments. This person is result-oriented, multitasker with strong communication skills. Foster team unity as you build relationships while working closely with your team and fellow managers to continually reach department goals. Key job responsibilities Summary of Responsibilities 1. Strong experience in Credit and Collection processes and implementation of strategies to increase the successful collections on past due invoices and increase the penetration of accounts 2. Work with Collections to highlight high risk and bankruptcy customers and ensure the right escalated steps are being followed for collecting and safeguarding Amazon’s exposure. 3. Contribute to improvements in collection projects for high risk customers and bankruptcy customers by identifying any issues, proposing enhancements in tools and working on continuous improvement of collection protocol and process. 4. Monitor credit performance – monitoring of Accounts Receivables with emphasis on external data (Credit agency metrics, financials, etc) and internal data (payment behavior) 5. Work with External and Internal Legal Teams on information requirements on Bankrupt customers. 6. Communicate effectively to internal and external stakeholders across functions (Credit risk Team, Collections, Finance, Legal) to identify issues and propose solutions for long term sustainability of processes 7. Collaborating with the Global Finance Operations team and internal business partners across geos including NAM, LATAM, EMEA and APAC. 8. Analyze processes, recommend improvements and manage related quality/internal controls indicator. 9. Act as an escalation point in resolving complex outstanding issues with internal and external stakeholders in a timely and accurate manner 10. Perform ad hoc activities as assigned by Sr Manager Professional traits not unique to this position, but necessary for Amazon leaders in this role include: 1. Strong communication skills with stakeholders – requires strong Customer Obsession as an Amazon representative in communication with Amazon Stakeholders 2. Self-driven 3. Being comfortable with ambiguity by Exhibiting excellent judgment 4. Scale up processes from scratch 5. Ability to prioritize effectively across multiple workstreams 6. Is passionate about customers 7. Is creative, and data driven 8. Has persistently high standards 9. Thinks strategically, but stays on top of tactical execution 10. Result oriented We are open to hiring candidates to work out of one of the following locations: Hyderabad, TS, IND BASIC QUALIFICATIONS - 5+ years of Accounts Receivable and/or Collection experience either from a financial institute or corporate - 4+ years of applying key financial performance indicators (KPIs) to analyse experience - 4+ years of building financial and operational reports/data sets that inform business decision-making experience - 4+ years of creating process improvements with automation and analysis experience PREFERRED QUALIFICATIONS - 3+ years of experience in Credit risk assessment of customers either from a financial institute or corporate - 3+ years of experience in working with Internal and External Legal Teams for managing delinquent customers - 5+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - 5+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 3+ years of mentoring junior finance and/or business team members experience

Payroll Analyst

Teradata

Hyderabad, Telangana, India

Posted: 8 months ago

As a Payroll Analyst at Teradata, you will be responsible for maintaining and updating payroll information through precise data entry and calculations. You will handle payroll operations, prepare reports, ensure compliance, and provide support to team members. This full-time, on-site opportunity in Hyderabad, Telangana, India requires a Bachelor's/Master's degree in accounting & finance and experience in Europe Payroll processing in a multinational company environment.

FinOps Manager

Amazon

Hyderabad, Telangana, India

Posted: a year ago

We are looking for a candidate who can handle Account Payable-finance operations with a team size of 20+. You must have experience in performing deep dive analysis, contributing to process improvements, and driving operation to achieve key goals. You will be coordinating with multiple teams including Tech, product, and Business Partnering teams. Experience in managing process and operational escalations is necessary. The ideal candidate should have at least 4+ years of experience in applying key financial performance indicators (KPIs), building financial and operational reports, creating process improvements with automation, and mentoring junior finance and/or business team members. Additionally, you should have a track record of participating in continuous improvement projects, identifying incomplete or inaccurate data, and creating/implementing an escalation plan. Join our team and be a part of scaling and improving our controllership with measurable results.