DESCRIPTION

Amazon is looking for an energetic and enthusiastic candidate to join the fast-paced world of Payroll operations. We are not an average retailer and this is definitely not your average payroll position reporting in through Amazon Finance Operations. We’re looking for exceptional people with outstanding communication, problem solving skills, payroll process combined with payroll system knowledge, and customer service passion and will be responsible for employee receivables recording, collections and resolving customer queries and providing resolution related to overpayments

Amazon seeks a Payroll Analyst with at least >3 years of US Payroll experience in a large customer-oriented corporate environment and collections experience will be an added value

Key job responsibilities
• Have a good understanding of US Payroll
• Ensure timely closure of receivables and payments with high degree of accuracy
• Focus on better employee experience and improve collection effectiveness
• Work with internal teams to drive process improvements and resolve escalations and discrepancies related to repayment obligations
• Should be flexible with shifts

A day in the life
• Handle customer queries through tickets and email related to Overpayment and Receivables
• Provide support and assist in resolving employee queries
• Process and explain manual check calculations, work with multiple stakeholder teams to understand root cause of overpayment/receivable and provide details to employees
• Produce timely responses to employee queries
• Secure payment or commitment to collect payments from the employees
• Coordinate with them and other business unit via available communication tools (email, chime, phone etc)
• Work on Deep Dives and escalations from Employees and identify process gaps and controls

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 3+ years of relevant experience • Excellent written and oral communication skills • Payroll or Accounting knowledge • Flexible to work in shifts • Proficient in Microsoft Excel and Word

PREFERRED QUALIFICATIONS

- Prior experience with US Payroll/Taxes is preferred
- Strong problem solving and review skill

Set alert for similar jobsSr. FinOps Analyst - Payroll, Global Employee Receivables Management Team role in Hyderabad, India

Company

Amazon

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

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