Control management Manager - Business enablement

Wells Fargo

Bengaluru, Karnataka, India

Posted: a year ago

About this role: Wells Fargo is seeking a Control Management Manager. In this role, you will: Create business/execution/strategic plans to support adherence to non-regulatory and regulatory commitments, inclusive of defining the posture (e.g. strategic framing), identifying the composition of work (e.g. resourcing, technology, timeframe), creating a roadmap for work (e.g. dependencies, sequencing), etc. Lead strategy and business enablement functions and resources within COO Control Management. Drive deliverables impacting our financial discipline and strategic direction as an organization. Provide ownership of strategic risk programs being run for the wider COO organization, including sourcing progress updates, data management and reporting, as well as critical thinking on how the program will impact the wider organization. Identify strategic business investments and alliance opportunities Collaborate strategically and consult with all levels to resolve issues and achieve goals Manage and develop a team to handle complex tasks and create Escalations related initiatives and programs to support business goals and objectives Engage internal partners associated with the Escalations functional area Identify and recommend opportunities for process improvement, service standards, and goals within the Escalations functional area Manage allocation of people and financial resources for aligned functional area or business group Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 10+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of Leadership experience Experience in Risk Management, Business Controls, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Oversee and execute against regulatory commitments/mandates (e.g. Consent Orders, MRAs, etc.) and inquiries (e.g. information requests), in close partnership with impacted business leaders; be able to represent work, key decisions, and risks, to senior leadership and the regulators. Create and/or contribute to regulatory submission documents, as well as other internal governance documents for senior leadership and the Board, in partnership with audit / legal and impacted business leaders. Create an overarching narrative that illustrates progress against commitments, issues / risks that exist, and what the path forward looks like, and report on progress to business leaders in existing forums and ad-hoc sessions. Oversight over execution of all initiatives – lead a team that works with business owners and other stakeholders to design milestones, align on and create artifacts, define scope, pull together reporting, and drive execution with external partners. Lead execution of initiatives through impact assessment, coordination across teams, project planning and sustainability planning. Build and maintain centralized repository of all initiatives within assigned area(s) of responsibility, including business enhancements, issues, and corrective actions. Develop and coordinate internal validation and regulatory examination processes to demonstrate successful execution against and adherence to commitments. Ensure coordination on execution for all initiatives/work within assigned area(s) of responsibility; lead execution through impact assessment, cross-team collaboration, project planning, sustainability, and validation. Process Management experience Excellent communication skills (verbal, written and interpersonal) with the ability to influence Ability to concisely articulate complex concepts in a clear manner Produce and facilitate Executive Level presentations is critical to this role Experience with project planning and execution Advanced experience and use of Microsoft Office programs

Control management Senior manager - Risk programs Execution

Wells Fargo

Bengaluru, Karnataka, India

Posted: a year ago

About this role: Wells Fargo is seeking a Control Management Senior Manager In this role, you will: Manage and develop a team of managers, experienced officers, and officers in roles with moderate complexity and risk in accomplishing goals and priorities associated with the functional area Engage and influence corporate heads, business heads, legal, audit, regulators, and industry partners associated with the function, or who are affected by its outcomes Identify and recommend Business Controls opportunities for process improvement and risk control development by managing and directing teams on strategy and execution of activities Determine appropriate strategies and actions of Business Controls functional area to meet moderate to high risk deliverables by ensuring that all business risk issues are proactively identified and addressed appropriately Interpret and develop policies and procedures for functions with moderate complexity within defined scope of responsibility Collaborate with and influence key stakeholders including managers Interact directly with relevant business groups Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area Develop and guide a culture of Business Controls talent development to meet business objectives and strategies Required Qualifications: 15+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 7+ years of Management experience Required Qualifications, International: Experience in Risk Management, Business Controls, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Management experience Desired Qualifications: Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, interpersonal communication skills and stakeholder management. Experience in analytics role Job Expectations: Demonstrate strong leadership and communication skills Build, and maintain solid working relationships in and outside of immediate department Influence and drive change and initiatives Identify and evaluate exposures and potential risks, including identification of resolution Interact and lead complex discussions comfortably with senior levels of management. Manages communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics.

Senior Digital Product Manager - Data Products

Wells Fargo

Bengaluru, Karnataka, India

+1 more

Posted: a year ago

About Wells Fargo   Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.   The Consumer Data and Engagement Platform (CDEP) The CDEP group works across the Consumer & Small Business Banking (CSBB), Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo's customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives. The Consumer Data Products function within CDEP aims to build a strong, centralized ecosystem to support the data needs of the consumer LOBs. This includes the build out of a common data platform (Consumer Analytics Platform, a.k.a. CAP), utilities (e.g., eligibility, transactional, etc.) and analytical capabilities to enable business priorities/use cases.   About this role:   The Senior Product Manager (Product Analyst) will be responsible for supporting the Product Owner/scrum team to deliver product features based on business priorities of the Consumer Data Product org. This role will be responsible for understanding business requirements and writing executable user stories. The Senior Product Manager (Product Analyst) will work in a highly matrixed organization with the Product Owner, Product Analyst, Scrum Master, management and analyst support, and across SMEs in other CDP and CDEP Leads. In this role, you will:   Participate in data/technical design sessions, working with SMEs, to understand and capture functional and non-functional design and rules requirements. Identify ingestion, integration, transformation, and provisioning needs, conducting detailed review of articles such as API code, data element mappings, etc. to confirm mutual understanding of both needs and potential deliverables. Generating (writing) and “story pointing” user stories to capture ingestion, integration, transformation, and provisioning needs, and working with the Product Owner to confirm that stories are assigned to sprints in accordance with delivery expectations. Conduct source to target mapping, conducting data lineage exercises in an environment with minimal metadata to identify root source of record and capture necessary transformation to the data from source of record to the point of presentation/consumption. Generate and configure rules in a rules library, cross referencing existing rules to generate efficiency in new product implementation. Help resolve data related execution issues/risks and data defect remediation activities during development/deployment activities. Partner with key Business, Technology, Data Science, and Architecture leaders and cross-functional stakeholders to champion Consumer Data Product vision, guiding principles, prioritized use cases/end user experiences, high-level requirements and roadmap. Act as the SME and steward of the Data Rules, maintaining a rules library, cross referencing existing rules to generate efficiency in new product implementation, and enforcing proper governance over rules according to risk and controls standards. Engaging with CDP peers to support downstream data audit, analytical and reporting needs. Partner with the Product Manager and Product Owners to prepare Executive-level Communication and Cross-organization socialization of Product scope, approach, solution, value drivers, and upcoming asks. Participate in Cross-Product sharing of best practices developed on or during initiative work. Required Qualifications:   8+ years of Product Management experience, product development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Good SQL and UNIX skills. Deep knowledge of DROOLS, rules development, and rules management. Experience or exposure to Cloud-first data architecture, such as Spring Cloud. Experience or exposure to MongoDB, Kafka, and Application Programming Interfaces (APIs) Desired Qualifications:   Ability to think strategically, implement, and deliver business objectives. Ability to negotiate, influence, and collaborate to build successful relationships. Strong analytical skills with high attention to detail and accuracy. Excellent verbal, written, and interpersonal communication skills. Highly developed interpersonal and communication skills; proven ability to engage and influence senior technology and business executives. Excellent verbal, written, and interpersonal communication skills. Driven, confident, organized and an accomplished problem solver. Job Expectations:   Experience with data management best practices and disciplines including data governance, data architecture, data quality, analytics and business intelligence. Experience with Banking, Finance, Risk, Regulatory Reporting data platforms and technologies, and experience addressing data related requirements of internal stakeholder. Broad experience with Banking applications, products, technology architecture and systems integration experience in consumer and small business banking, consumer lending, and wealth and investment management. Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment, including internationally. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Advanced Microsoft Office (especially Excel and PowerPoint) skills. Agile product management.

Lead Audit Manager

Wells Fargo

Bengaluru, Karnataka, India

Posted: a year ago

About this role: Wells Fargo is seeking a Lead Audit Manager - Operational Risk In this role, you will: Lead execution of the integrated audit process Participate in audits in accordance with Wells Fargo Audit Services policy Demonstrate depth and breadth of knowledge and understanding across multiple businesses or develops knowledge in a critical subject matter area Demonstrate comprehensive knowledge and understanding of the financial, operational, technical, and regulatory environment across multiple businesses or develop excellent subject matter knowledge in critical areas of the business Write opinions reflecting relevant facts that lead to logical conclusions Escalate significant risks and loss exposures to appropriate levels of management Ensure documentation and reporting are ready for review by managers and more experienced managers Demonstrate credible challenge Evaluate and provide appropriate solutions for complex problems Lead multiple concurrent projects that are generally moderate to large in size and moderate to high in complexity Identify and assess key risks and controls and develop effective test plans for engagements as assigned with limited guidance Present audit results in an objective and unbiased manner Exhibit appropriate judgment regarding issue notification, issue draft findings to client management, and draft final audit reports Develop and maintain excellent business relationships within Internal Audit and with teams companywide Required Qualifications: 7-8 years of Audit, Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications, International: Experience in Audit, Risk, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: CA, CPA, CIA, FRM or any other equivalent

Control Management Manager

Wells Fargo

Chennai, Tamil Nadu, India

Posted: a year ago

About this role: Wells Fargo is seeking a Control Management Manager... In this role, you will: Manage and develop a team to handle complex customer service tasks and create Escalations related initiatives and programs to support business goals and objectives Engage internal partners associated with the Escalations functional area Identify and recommend opportunities for process improvement, service standards, and goals within the Escalations functional area Make decisions and resolve issues regarding internal and external client complaints Interpret and develop Escalations policies and procedures to ensure quality and that service standards meet business objectives Collaborate with Customer Service team and first line supervisors Interact directly with internal and external customers to resolve their inquiries and complaints Manage allocation of people and financial resources for aligned functional area or business group Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications, US: 4+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Required Qualifications, International: Experience in Risk Management, Business Controls, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Leadership experience Desired Qualifications: University degree in Business or related discipline. 15+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 15+ years of financial services industry experience, of which 5+ years must include direct experience in risk management demonstrated through work. 3+ years of leadership experience demonstrated through work or military experience.  Strong relationship management skills Ability to effectively listen and elicit information Experience leading, training, and providing feedback to staff and corresponding managers Management experience Ability to exercise independent judgment to identify and resolve problems Time management skills and ability to meet deadlines coupled with experience renegotiating times lines when needed. Audit or internal control evaluation experience preferably within the financial services industry. Experience drafting and executing control evaluation test scripts to assess the design and performance of internal controls. Experience implementing control evaluation methodologies to support the target state. Thorough knowledge of industry standards and best practices around control evaluations and risk management processes. Proficiency with risk types, methodologies and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies. Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies. Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact. Job Expectations: Identify, assess and mitigate risks across all risk types, in coordination with LOB and assurance activities consistent with the risk management framework and policies established by Independent Risk Management. Leads control evaluations, which may vary in complexity and risk level, and may perform quality reviews of these evaluations. Proficient understanding of quality reviews to ensure the accuracy of evaluation scope, test scripts, assessment results, and control deficiencies identified. Consults on the development, maintenance and execution of control evaluation test scripts and evaluation strategies. Completes control evaluations on schedule. Maintains and executes the Evidenced-Base Control Evaluation Plan. Assesses, documents, and communicates emerging risks, themes and identified control deficiencies to management and risk partners in a timely manner. Ensures any potential control deficiencies discovered during the completion of the control evaluation are properly documented and follow through on reporting, escalation, and resolution. Foster strong relationships with team and collaborate effectively. Ensures coordination with team, line of business, other business units, Audit, and regulators on risk related topics. Completes applicable documentation in accordance with requirements. Ensures internal collaboration with the team, line of business, and risk partners. Aggregates emerging risks from teams as control evaluations are performed. Interfaces internally with the team, line of business, and risk partners. Dynamic leader role with the opportunity to lead project/virtual teams and mentor less experienced employees. Manages a team of Associate Managers, Officers, Senior Associates and/or Associates or cross-functional teams in accomplishing goals.

Senior Control Management Specialist

Wells Fargo

Hyderabad, Telangana, India

Posted: a year ago

For more than 160 years, Wells Fargo has been in the risk management business. It’s central to what we do, and it’s never been more important.  If you have a passion and desire to understand and help mitigate risk, you will be interested in reading further.   Who We Are: We evaluate whether Issues have been thoroughly mitigated, and confirm that evidence of that mitigation meets a high standard. Our approach is based on industry standards for Issue verification. We evaluated Root Cause Mitigation, Design Effectiveness, Outcomes, Sustainability, and Evidence Adequacy in alignment with Wells Fargo policies and standards.   We are looking for employees to perform evidence-based control evaluations. This process will conduct control testing and Issue verification for all Critical/High severity and Regulatory issues in advance of Issue Closure Tollgates.   We are looking for a Front Line Issue Verification Execution Team Member to join our team and bring prior control and operating effectiveness assessment experience to the Front Line. The right candidate will be responsible for evaluating Issues, including conducting root cause analysis, assessing the effective of solution design, testing the outcomes of that design, and finally ensuring the closure evidence meets standards - while connecting and building relationships with key partners. Functional Responsibilities will include: -Conduct verification testing of Issues at key points in the Issue Management lifecycle to identify observations on the success of mitigation efforts, and ultimately provide Issues rating. Conduct activities in coordination with LOB stakeholders, and in alignment with Issue Management frameworks and policies. -Manage the intake of documentation requests and subsequent requests for additional documentation -Execute pre-verification  and planning activities (i.e., execute pre-verification checklist, develop verification plan) -Perform verification activities leveraging issue verification framework and related policy and procedures -Drive quality and consistency across the issue verification program -Draft conclusions and/or findings based on the verification activities performed -Maintain verification documentation (e.g., test plan, verification checklist, verification summary memo, etc.) -Interfaces internally with the team. -Dynamic Individual contributor role which requires the ability to manage multiple simultaneous workstreams at once.   These critical roles will dispersed into the various lines of business at the time of hire (WIM, Commercial, CIB, etc.). During the recruiting process you may be considered for a role based on your expertise in a particular Control LOB. Additionally, each business has a specific location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe. Required Qualifications, US: 4+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications, International:   - Overall minimum 10 years of experience with 5+ years of experience in controls management /internal audit (third line of defense)/ or 5+ years of financial services industry experience, of which 3+ years must include direct experience in control testing and/or internal audit (third line of defense). Desired Qualifications: • Track record of working in a team-based environment to solve business challenges • Ability to drive quality and consistency across the issue verification program • Experience in the development of testing plans and procedures. • Experience in documentation of test results in a clear and precise manner which enables independent third party review of test procedures employed. • Ability to multitask efficiently while paying close attention to detail • Listens without interrupting, asks clarifying questions as needed, forms judgements with consideration. • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact. • Familiar with various quality assurance techniques. • Audit and/or internal control evaluation experience • Risk Management Certification Programs • Ability to influence and consult internally. • Strong risk and control fundamentals. • Written and oral communication skills • General awareness of operational risk management in the financial services industry. • Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.. • Ability to synthesize data from a variety of sources and deliver results quickly. • Capable to deliver high quality output

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