JOB DESCRIPTION

About Us:

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team: Thriving on innovation, One97 delivers Customer Communication, Up Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, SAIF Partners, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows:

• Entertainment

• Digital Platforms

• CVM Solutions

• Enterprise Services

• Financial Platforms

One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.

About the role: We are looking for an ambitious and energetic individual to be part of our Sales team handling SAAS products.

Expectations/ Requirements for JD for Contact Center, Loyalty Solutions and HRMS

1. A hunter (not a farmer) who own revenue targets – monthly, quarterly, half yearly and annual.

2. Gather leads via various sources, take outbound initiative to create a robust pipeline.

3. Develop long-term strategies and shorter-term plans to meet aggressive revenue goals.

4. Strong understanding of overall requirement and solutions and competitive offerings in the marketplace.

5. Comfortable presenting new solutions and ideas to customers as per the requirement.

6. Understand customer’s business to be able to explore opportunities and help customer meet their business objectives.

7. Understand product and solutions and to be able demonstrate our value proposition effectively to clients.

8. The person shall bear the responsibility of driving the sales of our product segment for the specified region.

9. To be responsible for the sale of product in the large enterprise segment in the region and achieve the sales revenue/targets Negotiation and closure of sales.

10. Understand current pain points, discuss appropriate solutions and value add with the customers 11. To create/maintain excellent relationships with clients and be able to tailor products pitch according to their specifications

12. Developing and implementing B2B sales strategy, market mapping and analytics of the markets, 13. Drive customer engagements with the account management team.

14. Prepare business development strategies according to the needs of the client. Securing business opportunities by cultivating mutually beneficial business relationship with current and potential clients

15. Managing the entire Sales Life-cycle. Mapping potential enterprise clients and scheduling meetings with them. Effectively communicating with confidence with key stakeholders in the client organization (Brand Manager, CIO, CMO, CEO, Head HR, CFO)

16. Persistent follow up & rigorous lead monitoring to ensure sales closure Acquiring knowledge of prospect and its products.

17. Conducting Wide and Deep research on their business to be well prepared for client meetings 18.Building network through client references for developing business Plan weekly- sales- cycle and meet prospective clients on daily basis

19.Preparing client and market mapping reports for his business segment Deliver sales pitches and presentations to clients, highlighting the benefits of the product to influence purchase Prepare and present to management periodic (weekly & monthly) sales forecast

Skills:

1. Experience with target account selling, solution selling, and/or consultative sales techniques. Willing to travel and occasionally work unsocial hours.

2. Ability to complete assigned task in given timeline.

3. Good Communication skills. Be a good team worker demonstrating loyalty and commitment to the organization and team members.

4. Ability to do proper co-ordination with customer onsite. Ability to engage and influence a client; Past Experience in solution selling (Contact Centres, Telephony solutions, CRM, ERP, HRMS)

5. Should be able to understand Loyalty Solutions, PRIs, Contact Center cloud and On premise, Campaign manager Solution like sms, email, short code/long code

Technical Domain expertise :

– Should not be averse to understanding Technology.

– Should be able to handle large RFPs and response quality.

– Should be comfortable in understanding and explaining technology and solutions.

 Business Development:

– Planning activities to achieve established targets

– Effective time and pipeline management to align sales efforts with sales targets

Ownership & Commitment:

– Able to see the larger picture, willing to take responsibility for tasks and initiatives.

– Attention to detail in planning and communication

Preference of Professional background (In either or both of the following): 

– B2B Sales (Solutions)

– Direct Solution Sales (Telephony, Contact Center, Banking, CRM, ERP, HRMS etc)

Superpowers/ Skills that will help you succeed in this role 

1. Ability to self-start and work independently

2. Ability to identify & reach decision makers on the customer's side

3. Excellent presentation and communication skills

3. Negotiation skills - Persuasive yet assertive

4. Sales driven

5. Attention to detail

6. Proactive, ability to work independently and aptitude for tough sell environment pressure

7. Excellent at problem analysis with solution driven approach

8. Knowledge of MS Office (Excel, Word and PowerPoint)

9. Excellent communication (Written & Verbal) and interpersonal skills

10. Graduate or Post Graduate (specialization: Sales & Marketing/Marketing Communication)

11. 8+ years of experience in client hunting Preferably from Contact Center/Telecom/Media industry/SAAS Solution industry

Why join us:

We give immense opportunities to make a difference, and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be

Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story