Sales- Team Lead

Paytm

Gurgaon, Haryana, India

+1 more

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.   About the team : This team is part of the Merchant Lending vertical and caters to the Merchant loans section. They have the ownership of merchant cash advance sales.   About the role : This is a B2C Sales role that requires a high level of people management, training, grooming the field sales executives and generating revenue, and driving P/L and growth for the assigned region.   Expectations/ Requirements 1. Responsible for the MCA Sales in the city. 2. Manage an assigned geographic sales area to maximize sales target and meet corporate objectives. 3. Build and maintain relationships with key client personnel. 4. Manage Category leads from qualification to closure. 5. Ensure the team members are present in a market where sales & usage are done regularly. 6. Should have good networking capabilities and be willing to travel extensively throughout their specified areas. 7. Ensure monthly submissions and Disbursals numbers are being met. 8. New FSE hiring, training and handholding. 9. Ensure attrition is under control and Team is motivated/guided to perform better.   Superpowers/ Skills that will help you succeed in this role 1. 5-15 years of relevant experience in Sales, Business Development and relationship building. 2. Ability to handle a team 3. Good communication skills 4. Good understanding of MS Office tools. 5. Growth Mindset 6.  Willingness to experiment and improve continuously   Education- Must have completed his graduation   Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360-degree feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager   Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Key Account Manager - Team Lead

Paytm

Surat, Gujarat, India

+4 more

Posted: a year ago

JOB DESCRIPTION About Us:  Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the team: EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.   Expectations/ Requirements 1.Be the primary point of contact and build long-term relationships with customers. 2.Onboard new merchants in the geography allocated. 3.Must use her/his acumen and understanding of Indian retail ecosystem and network to come up with holistic solutions for the accounts allotted. 4.Develop deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account. 5.Going to the Merchant and educating him/her about the benefits of the Swipe machine (EDC), QR code vertical, converting them and managing their accounts. Superpowers/ Skills that will help you succeed in this role 1.Must be a go getter and individual contributor. 2.Identify and meet potential clients by growing, maintaining and leveraging your network. 3.Should have good exposure in cold calling, pre sales and lead generation. 4.Should possess good communication and negotiation skills to handle the key accounts. Education  - Graduation or Post-graduation Why join us : We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. The Perks: 1. Competitive Salaries 2. Friendly Policies 3. Internal Mobility 4. Medical Insurances 5. Flexible Leave Policies 6. Team Off – Sites Compensation:  If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Team Lead, UAM1

Amazon

Ahmedabad, Gujarat, India

Posted: a year ago

DESCRIPTION You are responsible for managing FC operations on a daily basis, end to end operations for a shift during the day. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise. You will responsible to train and coach manpower under you to perform operational task as per company policies and compliance. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. The Team lead will address discipline and/or performance issues for FC Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We're seeking a Team lead for our FC operations. In this role, you will be responsible for: Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly. Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix. Manpower planning for your and subsequent shifts with the support of other teams leads and Area Manager. Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates Perform in depth problem solving in all areas to ensure successful and continuous operations. Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed Communicate with internal and external suppliers using all communication channels available Report and escalate systemic issues to management as necessary and in a timely manner Participate in initiatives to ensure Safety and Operational Excellence. Identify, address and resolve safety hazards within the Fulfillment Center. Perform administrative duties, and additional functions, as needed and determined by management. Support other spokes/ fulfillment centers as required and as determined by city leadership. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Team Lead role will require effective control and handling of operation on floor. Team and support function engagement, identification of processes, any gaps, future slots planning with the team and Area Manager. Problem solving, team management, training and coaching of Associates and overall collaboration with support teams to run site as per laid down policies to achieve the operational, people and processes targets. A day in the life Handling of Shift which includes planning and processing of orders at the slot level, head count planning and deployment in various functions to carry inbound, outbound and inventory checks at the same time. Partnership with HR, loss prevention team, quality , housekeeping and last mile teams to keep the ground operations running smoothly. Managing floor during contingencies due to high volumes, manpower shortage or external issues under guidance of area and ops manager to support the site. Most importantly maintaining strict supervision on flow of activities at the sites to achieve safety, the metrics including volumes, productivity and customer satisfaction. About the team Ahmadabad has team of an Ops Manager, Area Manager, a Change ops and 6 team leads. We are open to hiring candidates to work out of one of the following locations: Ahmedabad, GJ, IND | Ahmedabad, IND BASIC QUALIFICATIONS - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel PREFERRED QUALIFICATIONS - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Sales- Team Lead/Junior Manager

Paytm

Guwahati, Assam, India

+3 more

Posted: a year ago

JOB DESCRIPTION About Us:   Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the Team: We have Fastag Issuer System and Fastag Acquirer System. Fastag Issuer System handles issuances of new Fastags and toll charge deduction. The Fastag Acquirer System handles transactions which happen at toll plaza.. About the role: 1. Responsible for planning &amp; scheduling market visits for lead generation 2. To visit and have time to time interactions with NHAI stakeholders and toll management 3. To acquire new clients and maintain relationship with existing clients (focused on Commercial Vehicle Owners, OEM dealers and Corporate Paytm Service Agents) for FASTag category 4. To arrange corporate activities and alliances with residential areas in the territories for incremental sales. 5. Good knowledge of the area or territory to target right customers for better sales conversion 6. Extensive travel to different parts of geography to manage the business and rectifying the gaps then 7. Recruit, train and motivate ground team to achieve designated sales targets and also push them for building strong paytm service agents network 8. Track team performance and address their problems for efficient delivery and customer satisfaction. Also periodic reviews of group leaders and associates on the KPIs assigned 9. Gathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements. Present findings to management via Excel reports, presentation etc and also be updated on the data for review of his own performance to seniors. Expectations/ Requirements: Experience into managing and retention of premium accounts, good communication skill, handling merchant queries. Superpowers/ Skills that will help you succeed in this role: 1. High level of drive, initiative and self-motivation 2. Understanding of Technology and User Experience 3. Love for simplifying 4. Growth Mindset 5. Willingness to experiment and improve continuously Education: Graduation/ Post Graduation preferred  Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Area Sales Manager- Template

PhonePe

Ahmedabad, Gujarat, India

Posted: a year ago

Job Objective: Mass offline team focuses on driving PhonePe acceptance at offline merchants across urban and rural markets across the country. ASM is responsible for building and maintaining a strong relationship with the Merchants, DSAs and sales executives. The role also requires developing a keen and sharp understanding of local merchant/customer’s needs and hence, driving PhonePe transactions based on both brand positioning and local requirements. The incumbent will be responsible to set up and drive the team to achieve the acquisition & quality targets. Reporting Matrix: The role will report to the State Head and will have 8-10 Territory Sales Managers as direct reports and 70-80 business development executives as indirect reports.   Responsibilities:   Business Growth: Grow distribution and market share in the assigned area of operations Identify, interact and develop DSAs to align and drive business in the market Synthesize inputs on local competition from TSM and verify for authenticity across geography. If a local initiative is identified then formulate and launch counter-strategy Analyze data and identify improvement areas, corroborate through market visits to identify sweet spots for performance Benchmark and compare performance with territory to broad base good practices Plan market size, span & geographies for TSM / TL / BDE / FL’s  Should be able to device the best methods for communication of plans/targets to the team so that there is minimum expectation vs delivery gap Ability to understand formats/data so as to gather right information, viz , in cases when we want them to do surveys and develop insights Stakeholder Management: Handle merchant escalations in market & partner with various internal stakeholders to resolve them Partner with cross functional teams like Marketing, Sales Capability and HR to ensure appropriate levels of market collaterals, headcount, onboarding experience, etc. Implement processes and metrics for tracking progress and setup review mechanisms with all the stakeholders Ensure payouts to and from DSA are done as per process and timelines including accurate calculations and disbursement. People Management: Drive hiring of TSM, BDEs & RTLs to ensure 100% manning in the team Onboard the new team members and help them assimilate PhonePe ways of working Participate in performance appraisal process sharing insights about the team and sharing relevant feedback with team members for their growth & development Coach TSMs regularly to allow them to better manage the input and output deliverables of BDEs Understand the reasons of exit and take corrective action to reduce attrition Drive team level R&R and engagement practices Quality Management: Monitor quality parameters like KYC, PFB usage to identify gaps, & initiate corrective action Validate audits conducted by TSMs and evaluate the process followed & inputs shared by TSM Monitor performance on compliance parameters to ensure zero deviation   Requirements:  MBA from Tier 1 campus with good academic record  3-5 years of relevant experience in sales and distribution/business development Excellent interpersonal skills  to manage situations on the ground Should have managed larger teams on the ground Exposure to the start up environment is an added advantage Problem solving abilities with strong bias for impact Strong ethics and discretion while dealing with customers Drive for result, able to demonstrate/quantify success relative established targets and metrics

Assistant Manager | Field Sales and Servicing | B2B Sales

IndiaMART

Rajkot, Gujarat, India

Posted: a year ago

We are looking out for young, energetic & dynamic individuals who aspire to make a career in a fast-moving environment.     Position holder will be an individual contributor  Build and manage productive, professional relationships with clients  Ensure clients are using and deriving benefit from IndiaMART  Ensure products/services in the client’s e-catalog are accurately defined  Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets  Systematic follow-up and time-bound closures  Prompt resolution of complaints  Daily 4-5 in person meetings (F2F) with clients onsite   Experience Range: 1 - 5 years Educational Qualifications: Any graduation, or MBA/PGDM Skills Required: direct sales, field sales, key account management, revenue generation, renewals, sales, business development, client handling, cross selling, upselling,   Candidate Attributes: Application of sales techniques  Active listening and understanding the business contexts of clients  Good Verbal and written communication  Ability to work independently

Sales- Team Lead/Junior Manager

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