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Senior Engineer-Application Management

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Role: Senior Engineer, Application Management - Corporate Technology 

Desired Experience Range: 7+ years

Location of Requirement: Hyderabad

Must-Have:

  • 7+ years hands-on experience working with Linux Servers for, with a deep understanding of server administration, performance tuning and security.
  • 6+ years working experience/in-depth knowledge of AEM architecture, installation, configuration, and troubleshooting with expert knowledge in AEM administrations, including advanced configurations in User & User group access management, author, publisher, and dispatcher.
  • 4+ years of experience with cloud services and platforms, preferably AWS, for application deployment and management.
  • Strong understanding of web technologies, including Apache, HTTP, and caching mechanisms.
  • Hands on experiences with .NET framework (or Java & JS) and PHP.
  • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
  • Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
  • Proficiency in scripting and automation using tools like Shell, Python, or PowerShell.
  • Experience with monitoring tools like Splunk, Datadog, New Relic or Prometheus, and proficiency in analyzing system logs and performance metrics. 
  • Knowledge of SSL/PKI certificate management and implementation.
  • Experience working with SQL and administering (MySQL / MSSQL).


 

Good to Have:

  • Solid understanding of cloud infrastructure and containerization technologies (eg: Docker).
  • Experience in IaC, Terraform, Ansible and Puppet.
  • Experience with Jira, Confluence and ServiceNow. 
  • Experience with Kaltura, Salesforce and Dell Bhoomi are nice to have.
  • Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
  • Strong problem-solving and troubleshooting skills, with the ability to analyse and resolve complex technical issues.
  • Familiarity with DevOps practices, CI/CD pipelines and tools Jenkins, Nexus, and Gitlab.
  • Familiarity with DNS management and troubleshooting.
  • Ability to wor k independently and in a team environment.
  • Ability to communicate effectively in English with all levels of staff, both orally and written.
  • Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
  • Highly motivated, self-directed individual with a positive & pro-active attitude to work.
  • Minimum knowledge and understanding of financial markets are desirable.

Detailed Responsibilities: 

  • Ensure high availability and reliability of Adobe Experience Manager (AEM) infrastructure and applications.
  • Collaborate with development and infrastructure teams to design, implement, and maintain scalable and secure AEM environments.
  • Monitor system performance, troubleshoot issues, and provide root cause analysis for incidents and outages.
  • Automate routine tasks and develop scripts and tools to streamline processes and improve system efficiency.
  • Contribute to the development of disaster recovery plans and participate in periodic drills and exercises.
  • Oversee the day-to-day operations of the application infrastructure, ensuring high availability, performance, and security.
  • Manage the deployment, configuration, and troubleshooting of applications in various environments, including development, testing, and production.
  • Perform regular system maintenance, including applying patches, upgrades, and configuration changes to ensure system security and stability.
  • Ensure proper documentation of application configurations, processes, and procedures.
  • Provide technical guidance and mentorship to junior members, fostering their professional growth and development.
  • Collaborate with vendors and other external partners to ensure smooth integration and support for applications.
  • Working closely with Adobe support to resolve platform level issues with performance and security. 
  • Engage in and improve the whole lifecycle of services - from inception and design, through to deployment, operation, and refinement. 
  • Participate in Project related activities to meet operational needs. 
  • To follow and adhere to established Incident Management, Change Management and Problem Management procedures. 
  • Provide on-call support when necessary and serve as part of a 24x7 On Call rotation.
  • Stay updated with industry trends and emerging technologies related to AEM and SRE practices and evaluate their potential impact on the organization-s infrastructure.

Education and Professional Skills:

  • BS/MS degree in Computer Science, Software Engineering or STEM degree (Desirable). 
  • Solid English reading/writing capability required.
  • Strong communication & articulation skills.
  • Curious about new technologies and tools, creative thinking and initiative taking.
  • Relevant AWS, AEM certifications will be beneficial.
Set alert for similar jobsSenior Engineer-Application Management role in Hyderabad, India
Tata Consultancy Services Logo

Company

Tata Consultancy Services

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 years

Locations

Hyderabad, Telangana, India

Qualification

Bachelor

Applicants

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