Job Description

As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.
 

Responsibilities

The Care Delivery team is hiring a Lead Consultant.  

The successful candidate will have experience in one or more of these Cerner Millennium areas of focus: Women’s Health, Emergency Medicine, Oncology, Behavioral Health, Long Term Care, Rehab Therapies, and/or Inpatient Nursing.

As a Lead Consultant, you will guide internal and external project teams through workflow and system design recommendations in complex client environments and manage cross-functional relationships with internal stakeholders to achieve service line and project strategic vision. You will create strategic plans with clients to obtain value achievement and promote workflow optimization across service lines. You will need to act as an advisor in complex sales processes to assist with accurate quoting of contractual scope and hours. You will be responsible for driving associate growth and development via proactive support and coaching of internal team members and driving organizational initiatives. 

In this role, you must seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution.  You must be able to delegate the work appropriately, provide clear expectations and follow-up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed. You will lead by example and share knowledge and experiences with associates and team and create a respectful work environment where you advocate for your team, create accountability, and recognize accomplishments. 

Basic Qualifications

• At least 10 years total combined related work experience and completed higher education, including:
  • At least 3 years healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
  • At least 7 years additional work experience directly related to the duties of the job and/or completed higher education
• High School Diploma

Preferred Qualifications

• Bachelor's degree or equivalent relevant work experience

Expectations

• Perform other responsibilities as assigned
• Willing to travel up to 100% as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position