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Calix

http://www.calix.com/

About

Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams. 
 

Active Jobs

4 Jobs

Category

Software Development

Headquarters

San Jose, California, United States

Recent jobs

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Graduate Trainee, Customer Success

Calix

Bengaluru, Karnataka, India

Posted: 10 days ago

About Calix Calix is a global leader in cloud and software platforms, enabling service providers to simplify operations, innovate faster, and deliver exceptional subscriber experiences. As a Support Engineer Intern, you will have the opportunity to work with industry-leading technologies and contribute to world-class customer support operations. We are looking for prospective candidates from the Graduating class of 2024/2025 to join our Support Engineering team as interns. In this role, you will provide technical support for Calix access platforms and cloud platforms, assisting our customers with troubleshooting and resolving issues efficiently. This position offers an opportunity to gain hands-on experience with networking and cloud technologies while working in a customer-focused environment. Responsibilities: Provide assistance in troubleshooting and resolving technical issues related to Calix access and cloud platforms. Collaborate with senior engineers to analyse, diagnose, and document support cases. Acquire and apply industry best practices in networking, cloud technologies, and customer support. Communicate effectively with customers to gather information and provide updates. Work in collaboration with cross-functional teams to ensure high-quality support and service delivery. Participate in training sessions to enhance both technical and professional skills. Technical Skills Education: Bachelor’s degree in engineering (B.E./B.Tech) in Electronics & Communication, Computer Science, Information Technology, or related fields – Graduating Class of 2024/2025 Technical Knowledge: Basic to intermediate understanding of networking concepts (IP, routing, switching), cloud computing, and Linux. Problem-Solving Skills: Ability to analyze issues and think critically to provide solutions. Focus/Interest: Cloud-based technology with client/server architecture and remotely connected devices. Communication Skills: Strong oral and written communication skills, able to be concise and effective. Interpersonal Skills: Self-awareness and ability to build and maintain relationships. Clarity: Ability to explain technical concepts in simple and clear terms. Cultural Fit: Values teamwork and collective success, while constantly improving oneself for the benefit of the team. Team Player: Ability to work effectively in a collaborative environment. Eagerness to Learn: Passion for technology and willingness to quickly learn new skills.

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Graduate Trainee

Calix

Bengaluru, Karnataka, India

Posted: 17 days ago

This is a position based in Bangalore, India.  The duration of the internship program will be 1 year.  In this role, you will work with cross functional teams ranging from PON, Ethernet switching and routing software, subscriber management for Triple Play services, performance monitoring to network management to build, integrate, unit test and support software modules within a large-scale system.   Responsibilities and Duties: Define the KPIs and develop data models to track the performance using consistent data definitions, quantify the current state, monitor progress, and set appropriate targets. Design and develop, new dashboards/reports and automation tools with key stakeholders to streamline workflows and processes and support data-driven insights & decisions. Catalog and understand, standard and repeatable insights that are presented during business reviews and work towards automating repeat analysis through reports and dashboard.   Qualifications: Bachelors or master's in computer science / information technology / Electronics & communication / Electrical & Electronics. Should have graduated in 2024/ 2025. Must understand basic computer programming concepts, data structures, and object-oriented programming.  Strong working knowledge of PowerBI, Tableau, and EDW tools like Snowflake. Strong ability to design storytelling reports with data and visualization tools. Strong written and verbal communication skills and excellent telephone presence.    Location: India – (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter)