Tata AIA Life Insurance | The Job

Tata AIA Life Insurance

https://www.tataaia.com

About

Tata AIA Life Insurance Company Limited (Tata AIA Life Insurance) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life Insurance combines Tata’s preeminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world, spanning 18 markets in the Asia Pacific region. Tata AIA Life Insurance is one of the leading insurers in the country, and offers plans in multiple life insurance segments such as protection plans, wealth plans, child plans, savings plans, group plans, and micro-insurance plans, among others.

Tata AIA Life Insurance has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10%, and the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life Insurance is now ranked at no. 5 based on individual weighted new business premium (IWNBP).

Our Mission

To provide the best and simplest life and health insurance solutions

Our Vision

To be the pre-eminent protection provider - enabling dreams, inspiring healthier and happier lives

Our Values

Consumer Obsession

Consumer is paramount in everything we do

Innovate solutions and services to delight our customers

Transparently deliver on promise

Passion for Excellence

Set and achieve the highest standards

Do the Right things in the Right way

Take accountability and drive results

Pioneer Change

People - Our Core

Inspire myself & my colleagues to be and deliver the very best

Create and take distinctive opportunities for development

Demonstrate courageous leadership at all times

Exceptionally reward outstanding performance and right behavior.

Active Jobs

12 Jobs

Category

Insurance

Headquarters

Mumbai, Maharashtra, India

Recent jobs

Assistant Relationship Manager - LOY

Tata AIA Life Insurance

Bengaluru, Karnataka, India

Posted: a year ago

Manage a team of Sales Managers and achieve sales targets. Support geographical expansion initiatives and ensure optimal resource management. Develop the competencies of the team and maintain customer relationships. Adhere to code of conduct and ensure compliance with statutory norms. Own-up the risk of the function and participate in risk management.

Assistant Key Account Manager - Bancassurance IBL

Tata AIA Life Insurance

Hyderabad, Telangana, India

Posted: a year ago

A Position Overview Position Title Key Account Manager Bancassurance Department Banca FSO Management UBI Level/ Band 601/AVP Role Summary: ·Team & Benchmark productivity mgt through partner/s for the defined region · Influence partners for mindshare, product mix & business thereof · Assist partner thru Contest design, training, manpower, other support, etc · Influence TALIC on for large scale contest rollouts ·MIS & Operations Mgt Organizational Relationships Reports To Vice President & National Account Head Supervises Zone Sales Managers/Regional Sales Managers / Area Sales Managers Job Dimensions Geographic Area Covered 1 - 3 Key partner & 2 - 3 Retail Accounts Stakeholders Internal Operations, Channel Marketing, L & C, F& A External Channel Partners Key Result Areas ·Team & Benchmark productivity mgt through partner/s for the defined region · Influence partners for mindshare, product mix & business thereof · Assist partner thru Contest design, training, manpower, other support, etc · Influence TALIC on for large scale contest rollouts · MIS & Operations Mgt ·‘Own-up’ the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.   Incumbent Characteristics Qualification MBA Specific finance / Sales modules Experience 12 - 15 year 2 - 3 years in FS  

Branch Sales Manager - HDFC Bank Branch Banking

Tata AIA Life Insurance

Gorakhpur, Haryana, India

+2 more

Posted: a year ago

Job Description A Position Overview Position Title Wealth Sales Manager Department Partnership Distribution Level/ Band Asst. Manager / Manager Role Summary: To manage HNI sales and business objective of the selected category branches, meeting or exceeding key targets To ensure achievement of sales targets with optimal market coverage Benchmark competition objectives and identify whitespaces, in order to increase wallet share To effectively lead and manage sales team by providing them with ongoing coaching To ensure that the sales behavior, sales ethics and sales practices of the sales team comply with company standards and regulations To closely work with the branch level partner's stakeholders and internal hierarchy design sales strategies and initiatives that will cause improvement of sales performance. Reports To Asst Circle Manager/ Sr Circle Manager Supervises CAM/ FLS Job Dimensions Geographic Area Covered Branch/ Cluster Internal Stakeholders Training Product Management Marketing Branch Operations Distribution Operations External Channel Partner Key Result Areas Achieve ANP targets through assigned branches ·   Orient direct reportees to achieve pre-set business targets on ANP/ EP, case count, active branch, active sales staff and various KPIs for designated branch ·   Develop joint business and implementation plans with branch manager ·   Interact regularly with Sales/ operations team to set targets & achieve required sales ·   Initial grooming of the CAMs/ BOs in presentation & selling skills ·   Make joint calls with sales team ·   Accompany the sales team on calls with high-ticket clients ·   Build up and maintain solid relationship and rapport with partner's branch managers and LGs Training of the sales team ·   Provide on-going training to partner's staff, including products, sales technique, prospecting, objection handling and sales operation and process etc. ·   To train the CAMs/ BOs on Presentation and Selling Skills Monitor sales & provide support ·   Analyze the productivity of Sales / operation team to ensure they are delivering as per expectations ·   Ensure that the high performers are suitably rewarded & kept motivated ·   Counsel the low performers to assess the reasons for low productivity ·   Accompany the low performers on calls & give them special attention to motivate them ·   Organize trainings for low performers to ensure they are conceptually strong ·   Maintain and observe Company's internal control and standards ·   Implement and observe the Company's Compliance Policy ·   Act as an escalation point for issues pertaining to policy issuance MIS & Reporting ·   Design and circulate business MIS and reports to various stakeholder as required ·   Analyze data cuts on Business Performance and share the findings with the supervisors   Skills Required Technical HNI Sales and Query Handling Product/Subject matter expertise Team Management skills Mentoring skills Business perspective & planning Performance Management skills Finance / Insurance industry awareness Interviewing skills Self management Problem solving skills Peer level co-ordination and influencing skills

Senior Executive - New business Sub process

Tata AIA Life Insurance

Thane, Maharashtra, India

Posted: a year ago

Job Description- Exec / Sr. Exec - Premier Processing Unit Position Sr. Executive New Business Onboarding Incumbent TBD Department Operations Function NB Sub Process Reporting to Dinesh Kumar Sharma Location Thane HO   JOB SUMMARY- -           NPS Onboarding process of issuing annuity policies to NPS (National Pension Scheme) subscribers who have retired from their services and are required to invest their corpus into annuity plan -           TALIC as annuity service provider issue Annuity plan as to these subscribers against the corpus they have -           Data of NPS subscribers who are about to retire in coming months is shared with TALIC. TALIC is expected to connect with these subscribers and source a suitable annuity plan. -           Ops team is involved in processing of these applications in system and getting the policies issued. This involves tracking of leads received, lead allocation, Funds collection entries in system, Underwriting & Issuance. -           The process is to manage the CKYC registration. The candidate will have to co-ordinate with various teams to streamline the process and monitor those. The job requires commitment to deliver outstanding results through accepting and setting challenging goals, continuous innovation and effective execution.    KEY RESPONSIBILITIES NPS ·          Monitoring of NPS Subscribers policy issuance process ·          Data extraction from CRA portal; sharing the leads with sales team ·          Cashiering of proposal post receipt of corpus amount and forwarding accounting entries to Finance team. ·          Co-ordinate with sales team on policy submission. ·          Updating details on CRA portal post receipt of funds and post issuance of policy. ·          Managing Digital Signature Certificates - Creation and renewal ·          Dashboard preparation on daily basis ·          Work on System integration between CRA & TALIC. Development & UAT Testing ·          Report automation through system. ·          Work closely with BSG / IT & Vendor team for system development and process automation ·          UAT Testing and tracking of PIRs to closure ·         Preparing process notes & SOP CKYC Registration and Monitoring ·          Initiate CKYC registration process on periodic basis ·          Work closely with IT team on system solutions till closure for complete automation of process ·          Reporting to compliance on transactions done ·          End to End tracking of CKYC registration from Policy issuance to customer communication of CKYC No ·          Recon of CKYC done / Not done cases with reason for failures ·          Sending customer communication post CKYC registration through SMS / mail. ·          Managing Digital Signature Certificates - Creation and renewal ·          Processing of Vendor bills ·          Work closely with BSG / IT & Vendor team for system development and process automation ·          UAT Testing and tracking of PIRs to closure ·          Volume projection calculation, raising of Purchase Requests, Invoice processing and replenishment of balance on govt. portal. ·         Preparing process notes & SOP Key Relationships -            i.             Internal : BSG / IT / Sales / F&A          ii.           External :  / CRAs / Vendors Key personal competencies required-           i.            Creativity with ability to come up with imaginative and innovative solutions to business needs.         ii.            Strong communication skills (both oral and written) with ability to express ideas clearly and persuasively.        iii.            Customer focus.        iv.             Ability to work together with all stakeholders.         v.            Sound knowledge of the industry best practices, Qualification and experience- Essential - §   Graduate/Post Graduate preferably in Finance or Insurance §   Good technical knowledge of Life underwriting systems, grids & rule sets  including Term & Health business UW. §   3-5 years of related experience working in Insurance Operations  Desired- §   Worked in Dashboard preparation & MIS / preparation on management reports §   Knowledge of Financial services operations.

Senior Executive - Medical Underwriting

Tata AIA Life Insurance

Thane, Maharashtra, India

Posted: a year ago

Job Description Position Overview Position Title Assistant Manager- Medical Underwriting Department Underwriting-URCU Role Summary: ·        To ensure implementation of the individual risk assessment practice across the country ·        To analyze key indicators every quarter and propose necessary amendments to achieve compliant and competitive risk assessment ·        To ensure and monitor professional & personal development of the staff ·        To ensure capacitation of the department every quarter.  Organisational Relationships Reports To                                                AVP - Operations Job Dimensions Geographic Area Covered Pan India Stakeholders Internal Claims, POS, IT, Actuaries, Distribution Ops, Marketing, Finance, UAT, Issuance, Zones,RCU External Channel Heads Key Contribution ·       To ensure implementation of the corporate risk assessment practice across the country. ·        Ensure100% completion of underwriting of all the new business, Quality check, Underwriting of RCU findings post issuance, resolves, free look changes, reinstatements, group cases & claims re-underwriting cases received by the department as per the specified inter & intra department SLAs. ·        Underwriting High value complex and HNI cases includes analyzing Profit and loss accounts with Balance sheet and other financial records ·        To facilitate the issuance of various big ticket cases by offering creative solutions to log cases, resolve the pendings, negotiating with the region & reinsure. ·        Coordination with channel heads/Sales partner to Resolve requirement for post issuance cases ·        Preparing requirement letters, CRM call log. ·        Good knowledge on insurance & products & ability to take decisions post issuance on medical as well as Financials with all product facts keeping in mind ·       To analyze key indicators every quarter and propose necessary amendments to achieve compliant and competitive risk assessment. ·        Templatising key factors that impact underwriting and in force business by type, product penetration and morbid conditions. ·        Analyze the pending and closed business to facilitated identifying the trends with reason to offer solutions to minimize the same. ·        Participate in the PIC to provide inputs on various aspects of risk management. ·        To ensure periodic review of SOPs & SLAs to recommend amendments. ·        To ensure and monitor professional & personal development of the staff. ·        Nominate the staff members for internal and external training programs basis their job responsibilities. ·        To ensure performance optimization of the staff month on month to increase the productivity of the team. Risk ·        'Own-up' the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function.  This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts.  Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback.  Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.   Skills Required Technical ·        Industry & Insurance knowledge. ·        Good analytical skills. ·        Financially well versed with various accounting methods etc ·        Knowledge of evaluating various risk factors in Underwriting. ·        Effective presentation and interpersonal skills. ·        Effective leadership skills. ·        Good system skills in Excel/Word. ·        Multitasking Experience 5-6 years of relevant industry experience. 4 yrs of Domain Experience.

Relationship Manager - DBS LVB

Tata AIA Life Insurance

Tiruchirappalli, Tamil Nadu, India

Posted: a year ago

Job Description Position Title Relationship Manager - DBS LVB Department Partnership Distribution Level/ Band 209 (Executive) Role Summary: -          Visit assigned Partner Branches and interact with Bank Branch Managers & SPs as per SOP -          Interact with customers to explain the products and solutions. Assist and complete the documentation as per guidelines -          Ensure Sales Targets assigned are met on every parameter -          Help branches assigned achieve Insurance Sales Targets Organizational Relationships Reports To Area Sales Manager Geographic Area Covered 7-10 Branches / Cluster / Region (As per requirement) Internal Stakeholders Training Branch Operations & Underwriting Distribution Operations External Channel Partner Sales ·         Achieve pre-set business targets on WNBP & Product Mix, case count, active branch, active sales staff and various KPIs for designated branches ·         Working jointing with the Branch Manager/ SP on Business Implementation plan ·         Driving and motivating the branch staff along with Bank SP and providing support for logging in applications sourced ·         Tapping the right database of the branch and ensure authentic documentation ·         Build relationship with the Bank Sales/ Operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively ·         Prospect and meet customers within and outside the Branch as when required ·         To develop, agree and implement short term and long term plans to achieve sales targets ·         To achieve branch RM activation targets ·         Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos. ·         Seek commitment from the partner towards achievement of business objective Relationship Management ·         Managing the relationship between internal team and channel partner to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner ·         Provide all possible support to the channel partner as a face of parent company ·         Effectively execute all Marketing activities as per Partners requirement ·         Ensuring timely issuance of policies with resolving all pending etc. ·         Adhere to the customer engagement protocols and ensure there are no customer ·         Manage escalations w.r.t. sales and service deliverables. ·         To maintain the desired persistency ratio ·         Prompt post-sales service with respect to all domains ·         Strategize and interact closely with the SP on business plan execution ·         Tracking competition at branches level Compliance Maintain high standards of business following processes and compliance policies of both bank and parent organization Adhering to the Tata AIA Life code of conduct. MIS ·         Maintain and coordinate branch level MIS ·         Adhering to the Training Road map. ·         Providing timely reports to the Supervisor as per the requirement. Skills Required Technical Product/Subject Matter Expertise Business Perspective & Planning Finance / Insurance industry awareness Self-Management & Discipline Problem Solving Skills Peer level co-ordination and influencing skills Language Skills English, Local Language Qualification Graduate PG Experience 2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable