Computacenter

http://www.computacenter.com/

About

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. \n\nComputacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 17,000 people worldwide.\n\nWe are strongly recommended by customers for the way we help them achieve their goals and are the preferred route to market for technology providers.\n\nWe are proud of the working environment that we have created; where people want to join us and stay with us. We have a fantastic reputation within the industry and offer the perfect place for you to learn, earn and have fun.

Active Jobs

1 Jobs

Recent jobs

Graduate Engineer

Computacenter

Bengaluru, Karnataka, India

Posted: 24 days ago

Life on the team  It’s an exciting opportunity for a technical role in Computacenter’s dynamic and rapidly expanding Network team. You will bring your IT experiences and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. Once you started journey in Computacenter, you’ll get to know the work lifestyle and culture of Computacenter in no time.    What you’ll do  Remote management - Perform a range of technical work activities remotely to meet business and customer requirements.  You will be working on industry leading technology and products including Cisco, HP, Aruba, etc.   You will be working on monitoring tools such as Solarwinds and Ticketing tools like Service-Now.  Provide quality of service to our customers for the ticket assigned to you.  Communicate effectively to the customers on the ticket you are working to avoid escalations and improve customer satisfaction levels.  You will be working with dynamic team, who supports our customers 24/7.   Maintain SLA performance targets.  Understand and adhere to compliance policies and procedures.  Keep skills up to date with IT industry standards as appropriate to the role/contract.    What you’ll need  No prior experience required; a strong interest in networking and technology is essential.  Basic understanding of networking concepts (TCP/IP, DNS, VPNs, etc.).  Strong willingness to learn and grow in network support and monitoring.  Good communication skills with the ability to work effectively in a team.  Ability to follow documented procedures and processes.  Strong organizational skills with attention to detail.  Ability to troubleshoot basic network connectivity issues with guidance.  Familiarity with ticket management systems and logging issues is a plus.  Ability to work under pressure and manage time effectively. 