Senior Technical Lead

Job Summary

SAP BASIS Administration of SAP Systems on-premises and Amazon Cloud 

· Monitoring and administration of existing SAP Systems in a 24X7 support model. 

· Provide analysis based on troubleshooting for timely closure of tickets 

· System refresh, Client copy 

· Report preparation as directed by leads 

Key Responsibilities

Technical 

· Monitoring and administration of existing SAP Systems in a 24X7 support model 

· Perform client administration like local client copy, remote client copy 

· Create and restore data backups, manage the database space allocation 

· Provide analysis based on troubleshooting for timely closure of tickets 

· Perform printer or spool configuration and administration 

· Create RFCs and should be able to configure TMS (Transport Management System), Perform the transport releases. 

· Monitor and manage the servers, background jobs, performance of the system 

· Monitor the status of work processes, application servers and system logs etc. 

· Analyze the ABAP dumps, perform system copies 

· Configure SAP GUI at client computers 

· Transport Management 

· Refresh of non-prod systems on a regular basis 

Communication 

· Participates in the creation of end user documentation 

· Provides accurate ongoing status of individual and team work activities. 

· Work with End user and Functional team to troubleshoot on the issues. 

· Participates in all critical calls and provide troubleshooting skills 

Teamwork 

· Shares knowledge to help other team members. 

· Exhibits behavior that demonstrates Wolters Kluwer core values – Fairness, Excellence, Collaboration, Integrity, Success.

Skill Requirements

At least 8+ Years of Relevant BASIS administration experience  · Experience working as SAP Basis Administrator with demonstrated experience related to support and maintenance projects.  · Hands-on expertise working with the SAP infrastructure and components of the SAP BASIS environment  · Experienced working with SAP environments under UNIX or Linux Platform with ORACLE Database  · Experienced working with SAP environments under Windows Platform with MS SQL Database  · Experience in the refresh of SAP systems on a regular basis  · Experience in Supporting SAP production environments and information security options, and problem solving  · Demonstrated ability within administrative toolsets including Solution Manager plus along with SAP application modules ECC6, PI, BI and SLD  · Experience administering environments / components leveraging the SAP ABAP and / or JAVA technology stacks  · Knowledgeable on AWS concepts and should communicate with the Infrastructure team accordingly to support.  · Preferred in SAP HANA upgrade and support

Other Requirements

SAP Basis Certification is added advantage