Program Manager, MCCF, FinOps

Description

Program Manager, Invoicing and Reimbursements

We are seeking a results driven and exceptionally structured leader who will spearhead efforts to provide support to our Merchants. The leader will build processes to ensure that the Merchants have the right experience in receiving reimbursements owed to them/invoicing experience, while ensuring that the processes setup avoid errors. It involves re-engineering the workflow, build self service solutions and internal processes that prevent errors. The Program Manager will also put in place mechanisms that eliminate defects that create scenarios where the Merchants need to be reimbursed, and prevent loss.

Key job responsibilities
. Create the right mechanisms to deliver the rebate and reimbursements to Merchants.
. Create Automation and proactive process opportunities
. Identify and design Self Service Workflows
. Define processes to derive the right amount to be reimbursed.
. Work with the product team to build the right features

Key job responsibilities
Program Manager, Invoicing and Reimbursements

We are seeking a results driven and exceptionally structured leader who will be spearhead efforts provide support to our Merchants. The leader build process to ensure that the Merchants have the right experience in receiving reimbursements owed to them/Invoicing experience, while ensuring that the processes setup avoid errors. It involves re-engineering the workflow, build self service solutions and internal processes that prevent errors. The PM will also put in place mechanisms that eliminate defects that create scenarios where the Merchants need to be reimbursed, and prevent loss.

Key job responsibilities
. Create the right mechanisms to deliver the rebate and reimbursements to Merchants.
. Create Automation and proactive process opportunities
. Identify and design Self Service Workflows
. Define processes to derive the right amount to be reimbursed.
. Work with the product team to build the right features

Basic Qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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