Job description 

We are seeking an experienced and highly skilled Site Reliability Engineer to join our team. In this role, you will be working with Cross-Functional teams during designing and  implementation phase to ensure highly reliable, scalable, performant and fault-tolerant systems that support our critical business applications and services. 

 What you’ll be doing: 

Collaborate closely with development teams to ensure the reliability, observability, performance, and maintainability of applications and systems. 

Develop and maintain sophisticated automation scripts and tools to streamline complex tasks and workflows, aiming to improve system reliability and operational efficiency. 

Implement advanced monitoring solutions and performance optimization techniques to ensure high system availability and responsiveness. 

Lead blameless post-mortems, identify root causes of incidents, and drive continuous improvement initiatives to prevent recurrence.

Mentor and provide technical guidance to junior team members, fostering a culture of knowledge sharing and professional growth within the team. 

Act as an escalation point for complex technical issues, ensuring timely resolution and effective communication with stakeholders. 

Provide leadership during incidents and outages, facilitating incident response efforts and coordinating cross-functional teams to restore services quickly. 

Stay updated with industry trends, emerging technologies, and best practices in SRE, DevOps, and cloud computing, and integrate relevant insights into the team's operations. 

Drive project tasks forward within a multi-disciplined team, ensuring alignment with project goals and deadlines. 

Prepare and present project status updates, metrics, and reports for stakeholders, including Senior Management. 

Facilitate functional and cross-functional discussions to resolve issues and drive decision-making, providing guidance and coaching as needed. 

Manage risks effectively and proactively, mitigating their impact on project deliverables and overall system stability. 

Interpret internal and external business challenges, recommending best practices to enhance products, processes, or services. 

What we’re looking for: 

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent professional experience. 

7-10 years of hands-on experience in Site Reliability Engineering, DevOps, or a similar role, demonstrating a strong focus on ensuring system reliability and driving automation initiatives. 

Proficiency in programming languages such as Python, Groovy, with a proven track record of developing automation scripts and tools to streamline operations. 

Extensive expertise in Linux systems administration, along with practical experience in managing cloud computing platforms (e.g., AWS, GCP, Azure), containerization technologies (e.g., Docker, Kubernetes), and infrastructure as code principles using tools like Terraform or CloudFormation. 

Solid understanding of networking fundamentals, load balancing strategies, caching mechanisms, and distributed system design principles. 

Experience implementing and managing monitoring and observability solutions, including tools such as DataDog, Prometheus, Grafana, and ELK stack, to ensure the health and performance of systems. 

Strong problem-solving, analytical, and troubleshooting skills, with the ability to diagnose and resolve complex technical issues efficiently. 

Excellent communication and collaboration abilities, with a proven track record of effectively working in cross-functional teams and communicating technical concepts to non-technical stakeholders. 

Demonstrated ability to mentor and develop junior team members, fostering a culture of continuous learning and professional growth. 

Experience with chaos engineering principles and practices, leveraging tools like Chaos Monkey or Gremlin to proactively identify weaknesses in distributed systems. 

Knowledge of machine learning techniques and data analytics in the context of Site Reliability Engineering, enabling data-driven decision-making and predictive analysis. 

Familiarity with service mesh technologies such as Istio or Linkerd, facilitating the implementation of resilient and secure microservices architectures. 

Active involvement in open-source projects or participation in relevant technical communities, demonstrating a commitment to professional development and knowledge sharing.