About the Role

Biz Tech - Enterprise Applications, the Application Services Team oversees cross-platform enhancements while owning and improving the end-user experience and architecture of such tools used at the enterprise level (i.e. Google, Slack, Zoom, etc.). We aim to propel productivity via innovation through supportive app deployments, integrations, and automations. As a member of the Portfolio team at Uber, you will work closely with a vast network of other engineers, business systems analysts, operational specialists, and program managers.

What You'll Do:

As a Systems Engineer within the Application Services Team, you will be instrumental in helping define, execute on, and maintain Google Workspace standards for Uber employees worldwide. Your decisions and efforts will contribute to a user platform experience that is first compliant, scalable, and reliable; while under a north-star of streamlined communication and collaboration amongst our co-workers as well as their external partners.

• Manage the configuration, operation, and interactions of the Google Workspace and related products in relation to connected ecosystems including licensing and provisioning.
• Partner with our CorpDev, EngSec, eDiscovery, App Ops and other various Platform Engineering teams to execute on Google’s platform towards compliance and data integrity initiatives.
• Lead/Perform Google product and other SaaS landscape discoveries/audits and do project scoping on innovative opportunities for end-users and tech debt reconciliation.
• Take lead priority escalations by facilitating communications with stakeholders/users, identifying dependencies, designing solutions, and executing implementation.
• Create accurate and clear technical documentation, develop support playbooks and process governance, design user trainings, and conduct operational hand-offs.
• Embody the company’s Engineering Competencies and aid the direct team in adjacent verticals as needed (audio-visual, data collection, and contract lifecycle management).

What You'll Need:

• Bachelor's Degree in Computer Science, Information Systems or other related fields.
• 3+ years of IT work experience in infrastructure/systems maintenance, engineering, or escalated levels or support/operations.
• Experience managing multiple projects with proven ability to prioritize and collaborate.
• Knowledge of the entire Google Workspace product portfolio.
• Working knowledge of: Python / Bash / Javascript / Google Apps Script.
• Experienced Google Admin with a Google Apps Manager (GAM) track record.
• Demonstrated experience leveraging the Google Workspace API to write automation that reduces overhead for common business processes (e.g., employee onboarding and offboarding) and/or improves the end-user experience.