Job description 

Information Technology Group, Information Technology Group > IT Software Engineer

Qualcomm Overview:

Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in.

General Summary:

As a Site Reliability Engineer (SRE), you’ll be part of a highly collaborative team focused on provisioning and maintaining infrastructure and services with stability, sustainability, and security always on your mind. You will work in a self-guided, cross-functional team responsible for everything from modernizing traditional services and applications to deploying new technology.  You'll collaborate closely with software engineers, data scientists, and product managers to maintain and optimize our systems. If you're passionate about automotive technology, software reliability, and continuous improvement, this role is perfect for you.

Your Guiding Principles:

• Automation: You understand the power of automation and “infrastructure as code” concepts.  Automation is your primary consideration in problem-solving.
• Collaboration: You share a common language with fellow engineers, understand their needs, and thrive working in a high trust collaborate culture in which people are rewarded for taking risks.
• Data-driven: You understand why decisions are supported by facts and not opinions.  You have experience applying logical approach to decision making.  Skilled at metric collection and using that data to drive change. 
• Debugging: You understand debugging principles and are adept at applying them routinely and successfully.
• DevSecOps: You understand that DevSecOps is a culture which needs to be cultivated and you can help nurture those philosophies.
• Security: You know how to layer appropriate security within solutions across the lifecycle.  You understand the security implications and consequences of any deployment.
• Self-Driven: You understand how to prioritize work and time allocation at a personal and team level.
• Stability: You know what it means to deliver a service with a high degree of reliability and are intimately familiar with how disruptions impact consumers.
• Sustainability: You avoid one off solutions which are challenging to support. Instead, your solutions are aligned with team goals and strategic vision.  You routinely dedicate cycles to reducing technical debt.

What you have:

• Extensive Linux experience with servers and workstations. You can easily navigate the CLI, knowledgeable with typical Linux troubleshooting tools, and have a broad understanding of Ubuntu and RedHat.
• The ability to automate through scripting languages such as Python, Bash, Go, etc. 
• The skill to provide sufficient automated test coverage of various implementations.
• You have familiarity with Jenkins, Puppet, Splunk, JIRA, Vault, Docker, AWS, Cloud services, etc.
• Ability to respond rapidly to changing landscapes while providing stable, reliable, and secure services to customers.
• You have a passion for continuous learning and leverage the scientific method to ensure nothing is taken for granted.

Responsibilities:

• System Monitoring and Incident Response:
  • Monitor system health, detect anomalies, and respond promptly to incidents.
  • Investigate and troubleshoot issues related to services.
  • Implement proactive measures to prevent service disruptions.
• Infrastructure Automation:
  • Develop and maintain infrastructure-as-code (IaC) scripts for deployment and scaling.
  • Automate routine tasks to improve efficiency and reduce manual intervention.
• Performance Optimization:
  • Collaborate with development teams to optimize software performance.
  • Identify bottlenecks and implement solutions to enhance system speed and reliability.
• Capacity Planning:
  • Forecast resource requirements based on traffic patterns and business growth.
  • Scale infrastructure to accommodate increasing demand.
• Security and Compliance:
  • Ensure compliance with industry standards and best practices.
  • Implement security controls and participate in security audits.