About the Role

In this opportunity as a Business Systems Analyst, you will:

• Produce various levels of documentation, such as product requirements, user stories, user interface designs, test plans, and user documentation
• Research customer needs and payroll legislative changes, and identify new potential opportunities and functionality 
• Analyze payroll tax forms and related laws to ensure our software is kept up-to-date and accurate
• Work closely with software engineers to implement product enhancements
• Manage, adjust for risk, and prioritize product backlog
• Communicate on an ongoing basis with cross-functional teams such as Product Excellence, Content, and Customer Success
• Create and implement test plans on an ongoing basis. Fully test and verify that the product complies with all functional specifications and exceeds customer expectations
• Evaluate competitor products and brainstorm with others on potential future projects and product enhancements

About You

You're a fit for the role of Business Systems Analyst if your background includes:

• Bachelor’s degree in Accounting, Business, Computer Science, or equivalent experience
• 2+ years of relevant work experience, specifically around U.S. payroll and/or income tax compliance, is preferred
• Highly organized and detailed-oriented
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills; fluent in English
• Ability to collaborate with developers, other departments, and customers in a highly dynamic environment
• Strong technical aptitude for learning and understanding technology and tools.
• Working knowledge of software development using Scrum/Kanban methodology and software industry experience is a plus