DESCRIPTION
OVERVIEW OF THE ROLE
Pathways members are highly visible to senior leadership and have flexibility with changing roles, sites and geographies as we strive to create global leaders. Through a series of intense, progressively challenging opportunities in the core of our elite operations network, we will stretch your leadership capacity to its full potential. The business lessons you learn and credibility you develop will benefit you over the rest of your career and prepare you for future executive leadership opportunities.
WHAT TO EXPECT
Operations Manager (OM) role and gain experience leading other managers and teams of up to 500 members. Drive improvements in Operational processes and the end-to-end supply chain by working cross-functionally with technology and engineering teams across Amazon. Deal with challenges in front line management, drive scalable and continuous improvements across our technology teams, customer service teams, finance operations teams, seller support teams, fulfillment center teams and other teams at locations throughout India. As an OM, Pathways own overall direction, coordination, strategy, quality, and productivity of the projects they manage. You will manage performance expectations and goals, monitor real time service levels and schedule adherence, and ensure the India teams meet and exceed their performance targets.
LOCATIONS & PLACEMENT
• The position will be located in a fulfillment center, sort center, delivery station, or other warehouse environments
• Must be willing to relocate at time of hire (position location is most heavily weighted on business need but will also consider individual location preference).
EXPECTED HOURS & ENVIRONMENT
• This position is demanding; hours may fluctuate with seasons and changing environments
• Expect to work weekends, holidays, and/or overnight shifts with anticipated overtime
• Stand/walk during shifts lasting up to 12 hours
BASIC QUALIFICATIONS
• Currently enrolled in MBA or equivalent master’s level program at the time of application with a conferral date between December 2021 – August 2022
• 4+ years of full-time industry work experience, which occurred between the conferral date from your undergraduate program and prior to starting your MBA or master’s program, or 4+ years of military work experience prior to starting your MBA or master’s program
PREFERRED QUALIFICATIONS
• Exceptional interpersonal and communication skills (both written and verbal)
• Proven track record of taking ownership and driving results
• The ability to dive deep into data and provide thought-provoking, workable business solutions
• Demonstrated ability to bring big ideas and influence across all levels of an organization
• Bias for action and passion for rolling up sleeves and doing what it takes to “get it done”
Key job responsibilities
KEY RESPONSIBILITIES
Throughout the 5 years (60 months) in the Pathways Program, you will:
• Track and manage key metrics, replicate standard processes with zero defects and forecast business need
• Coach, manage, and develop a large team
• Partner with senior leadership to think broadly about solutions to the most complex business and operational challenges
• Engage and lead continuous improvement projects throughout the course of the program
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND
BASIC QUALIFICATIONS
BASIC QUALIFICATIONS
• Currently enrolled in MBA or equivalent master’s level program at the time of application with a conferral date between December 2021 – August 2022
• 4+ years of full-time industry work experience, which occurred between the conferral date from your undergraduate program and prior to starting your MBA or master’s program, or 4+ years of military work experience prior to starting your MBA or master’s program
PREFERRED QUALIFICATIONS
PREFERRED QUALIFICATIONS
• Exceptional interpersonal and communication skills (both written and verbal)
• Proven track record of taking ownership and driving results
• The ability to dive deep into data and provide thought-provoking, workable business solutions
• Demonstrated ability to bring big ideas and influence across all levels of an organization
• Bias for action and passion for rolling up sleeves and doing what it takes to “get it done”