Job Description

Role Objective: 
 

Ensure that our software products are of the highest quality by utilizing manual and automated testing techniques, excellent communication, and logical reasoning skills. 
 

Roles & Responsibilities: 
 

Test Strategy and Planning: 
 

• Design, develop, and implement comprehensive test strategies and plans. 
   
• Collaborate with product managers and developers to understand product requirements and define appropriate test scenarios. 
   

Test Development and Execution: 
 

• Develop detailed, comprehensive, and well-structured test cases. 
   
• Execute manual test cases and analyze results. 
   
• Set up, maintain, and operate test automation frameworks. 
   
• Detect and report software defects using a bug tracking system, and work with the development team to troubleshoot, debug, and resolve them. 
   

Continuous Improvement: 
 

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. 
   
• Research new testing tools, methodologies, and best practices and share findings with the team. 
   

Collaboration & Communication: 
 

• Clearly and concisely report defects and other testing outcomes to developers and other stakeholders. 
   
• Collaborate with cross-functional teams to ensure seamless integration and quality throughout the software development lifecycle. 
   
• Facilitate and participate in QA reviews and updates to ensure consistency and compliance with standards. 
   

Documentation & Reporting: 
 

• Maintain detailed documentation of test cases, test scripts, and test outcomes. 
   
• Produce regular reports on test status, anomalies, risks, and validation results. 
   

Mentoring & Coaching: 
 

• Assist junior QA team members and offer guidance as needed. 
   
• Share knowledge on advanced testing techniques, tools, and best practices. 
   

Staying Updated: 
 

• Stay updated with the latest industry trends, tools, and technologies in QA testing. 
   
• Attend training and workshops to continually improve your QA skills. 
   

Required Skills & Qualifications: 
 

• 3+ years of experience in a similar role in a software services environment. 
   
• Proficient in manual testing techniques, including black box, white box, and grey box testing. 
   
• Experience in setting up and using automation testing tools such as Selenium, JUnit, TestNG, etc. 
   
• Excellent communication skills, both verbal and written. 
   
• Strong logical reasoning and problem-solving skills. 
   
• Familiarity with bug tracking tools like Azure DevOps, JIRA, etc. 
   
• Knowledge of software development lifecycle (SDLC) and agile methodologies. 
   
• Bachelor's degree in Computer Science, Information Technology, or a related field. 
   

Preferred Qualifications: 
 

• Certifications in Quality Assurance, such as ISTQB or CSTE. 
   
• Experience with continuous integration and continuous delivery (CI/CD) tools like Jenkins or Travis CI. 
   
• Familiarity with code versioning tools like Git. 
   

Others: 
 

• Common application/ web security and OWASP vulnerabilities
   
• Encryption algorithms to protect sensitive information
   
• PII, PCI, HIPPA, and GDPR compliance and how to implement
   
• Finding the vulnerabilities of the third-party components/ libraries
   
• Understanding security breaches of data-in-transit and data-at-rest and its implementation