The Job logo

What

Where

IT Support Specialist

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Smart SummaryPowered by Roshi
We are hiring an IT Support Specialist at Infor. We are looking for someone with experience in laptop hardware support, general application support, and audio-visual operations. You will be based in our office location in Hyderabad and may need to travel to other offices. This is a full-time opportunity with benefits.

Description & Requirements

Technician is required to support End Users with laptop hardware, general application support, and execution of audio-visual operations and support at Infor.  The involvement varies from large in-person events to in-office meetings involving video conferencing, and project coordination.  Support will be provided via telephone, email, and direct interaction with end users. This support will include remote assessment and resolution of problems, proper routing and escalation of problems within the IT organization, and in general a contribution to the successful use of Information Technology. This role will be based in a company office location but travel to other offices inside and outside the country may be required.  This is not a contract role, but a full-time employee with benefits.

 

Title: IT Technical Support Specialist

Experience: 2 -6 Years

Location: Hyderabad

Education: Graduated in Electronics/Computer Science (B.Sc., B. Tech, Diploma in AV/Electronics)

 

EDUCATION & EXPERIENCE:

·        2 – 6 years of IT Support experience on Laptops, desktops, and AV equipment

·        In-depth Knowledge and experience with Windows 11 and Mac OS.

·        Knowledge of Active Directory, Office 365, Linux, Cloud Technologies, Virtualization

·        Knowledge of Windows Server 2016/2019/2022, Linux Platform, and All General applications like MS Office, Adobe, and VPN. in installing and supporting.

·        Installing and supporting printers

·        Knowledge of network architectures and data communication protocols including TCP/IP, DNS, and DHCP.

·        Experience with IT ticketing tools.

·        Good verbal and written communication skills (English)

·        Strong analytical skills

·        Strong interpersonal skills, must be able to interact with personnel in multiple business roles

·        Proficiency with Microsoft Teams

·        Scripting knowledge (PowerShell/Python) – added advantage

 

 

RESPONSIBILITIES:

General

  • Install, configure, and maintain hardware and software systems according to company policy.
  •  Equipe technical support to users on laptops, printers, and Audio and video equipment.
  • Support multiple internal and SaaS-based applications and platforms.
  • Consulting with end-users to determine needs and provide user assistance.
  • Liaise with hardware vendors in resolving issues on equipment.
  • Upkeep of all AV equipment
  • AV support of meetings, troubleshooting conferences, audio issues, and team problems
    • Assist with table, microphone, and audio and video conferencing setup for high-profile, in-office meetings.
  • Provide thought leadership and guidance around best practices—technical specifications, teleconferencing, AV presentations, PowerPoint, Video, Audio Mixing, AV Technology
  • Manage third-party vendors and suppliers, as needed.
  • Operate AV equipment during meetings and events.
  • Work closely and interface across teams as required to support various events including IT, Facilities, and Executives

·        Ready to work any shift (No need for night shifts)

Set alert for similar jobsIT Support Specialist role in Hyderabad, India
Infor Logo

Company

Infor

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Software Development

Locations

Hyderabad, Telangana, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

Infor Logo

Quality Assurance Analyst

Infor

Hyderabad, Telangana, India

Posted: a year ago

Join our team as a Quality Assurance Analyst at Infor, located in Hyderabad, Telangana, India. This is a full-time, on-site opportunity. As a QA Analyst, you will collaborate with the Development and Business Analyst teams to develop and execute test plans, ensuring the delivery of quality software to our customers. Experience with manual and automated testing, Agile/Scrum development, and test automation is required. With 3-5 years of experience in automation testing and a bachelor's degree in Computer Science or Engineering, you'll be responsible for planning, designing, and executing test plans and scripts, identifying and logging bugs, and participating in the software development life cycle. Join us and contribute to delivering high-quality software that meets both technical and business goals.

Infor Logo

Angular Developer

Infor

Hyderabad, Telangana, India

Posted: 3 months ago

Description & Requirements Develop and maintain web applications around ERP using the latest Angular framework. Required very good knowledge of basic HTML5 and CSS. Work alongside other team members to develop RICH UI experience. Committed to collaborative problem-solving, sophisticated design, and the creation of quality products.   Job Title: Senior Angular Developer / Software Engineer, Senior Exp Level:  3-5 Years Location: Hyderabad Key Skills Required: Angular, JavaScript, HTML, CSS   Key Responsibilities: Ability to understand business requirements and translate them into technical requirements. Ensure the performance, quality, and responsiveness of applications. Collaborate with a team to define, design, and ship new features. Identify and correct bottlenecks and fix bugs. Help maintain code quality, organization, and automatization.   Key Requirements/Experience: Overall 3+ years of Experience in Web Development including 4+ years of experience in Angular. In-depth knowledge of Angular framework, good command on Typescript, Understanding of JavaScript Fair knowledge on HTML5, CSS, XML. Knowledge on Node.js Experience with SOAP and Restful APIs. Good understanding of Http request handling Know how to test APIs using SOAPUI and Postman Idea on proxy server, on-prem and cloud Should be able to understand functional requirements. Exhibit good communication and troubleshooting skills.  

Wells Fargo Logo

Senior Securities Research Specialist

Wells Fargo

Hyderabad, Telangana, India

Posted: a year ago

About this role: Wells Fargo is seeking a Senior Securities Research Specialist... In this role, you will: Work on various work streams that form key components of Wells Fargo's Corporate Banking debt financing, F/X , and/or Rates products, across sectors Assist in preparing Credit memos, credit reports or annual reviews for corporate clients including support in drafting company/borrower overviews, business description, industry overviews, corporate actions and in performing historical financial analysis and industry or peer analysis Work on borrower rating, capital structure and covenant analysis Work on publishing quarterly or annual earnings summaries for target portfolio companies and in tracking credit rating reports or equity reports Prepare market or sector updates, sector newsletters to keep a track of key market developments Monitor and track covenant compliance Support in drafting non-borrower reports, Annual credit reviews or CAC Memos Develop excellent working knowledge of market database tools e.g. Fact set, Thomson one, Capital IQ, Moody's, S&P etc. Interact with multiple stakeholders to achieve the desired goal Would be required to operate in the US time zone providing real-time support to the US stakeholders covering various products and sectors as part of the core team looking to add significant value to the India franchise  Required Qualifications, US: 4+ years of Securities Research experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications, International: MBA, CA, CFA or Masters in Finance from a premier education institute 3-5 years' experience in Corporate Banking, Credit research or Debt advisory Experience in working in any of the following sectors: Consumer & Retail, Healthcare, TMT, FIG, Industrials or Energy & Power Strong inclination towards building a career in Corporate Banking, Corporate Finance, Investment Banking or Capital Markets Good understanding of Credit metrics, Covenants, Capital structure, Financial statement and ratio analysis Impeccable communication and interpersonal relationship skills with the ability to interact with senior professionals and key stakeholders Strong logical, analytical skills and a systematic problem solving approach Ability to proficiently use Microsoft Office Applications - Power Point and Excel Strong time management skills and ability to work under pressure and meet strict deadlines Attention to detail and ability to ensure high quality of deliverables Ability to interact with integrity and a high level of professionalism with all levels of team members and management Results driven, accountable and ability to work with multiple priorities in a fast-paced and results-driven environment