Software Developer

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We are seeking a Software Developer to join our team at IQVIA. As a Software Developer, you will be responsible for developing and delivering technology services through managed services projects. This is a full-time, on-site opportunity based in Bengaluru, Karnataka, India. You will have the opportunity to work with a broad range of IQVIA products and gain valuable experience in Salesforce administration and development. Additionally, you will have the chance to work with clients, collaborate with team members, and contribute to the ongoing success of our projects.

Essential Functions
• Develops and delivers technology services through managed services project activities requiring general knowledge of IQVIA's products and technical expertise.
• Responsible for identifying additional product/services opportunities for clients makes decisions within limited parameters under regular supervision.
• Has broad understanding of quality standards and work requires minimal revision.
• Assists in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
• Provides support on Service Requests using the incident management tool, CSM.
• Coordinates the routing and handling of Requests For Change to the next level of support under regular supervision.
• Escalates issues relating to product support or product operations to the next level of support.
• Project management activities include interaction with company and client managers and cost/schedule monitoring.

Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
Req

Salesforce Administrator is responsible for making configuration changes to existing objects and code. Work on Change request related to Salesforce Configurations. As a member of the App Support team, ability to provide L2 assistance with strong analytical skills on functional and technical aspects of Engage applications.

Requirement:
• 3 - 6 years of experience in SFDC, ideally should have worked in support environment and SFDC Certified in either of DEV, Administration Sales Cloud or Service Cloud
• Has a good understanding of the cloud computing concepts
• Knowledge on the Salesforce product landscape, Sales Cloud and salesforce.com
• Knowledge on healthcare domain, concept of sales territory hierarchy would be an advantage
• Intermediate level Visualforce, Apex, and skilled in SOQL knowledge and use of Workbench
• Expert level of Salesforce configuration, workflow, approval process and other automation features
• Good knowledge and understanding of Web Service APIs for integration purposes
• Good to have exposure on tickets tools like, Remedy force, ServiceNow, Jira & CSM management.
strong understanding on ITIL process.
• Functional knowledge of unit testing and best practices of SDLC.
• Good communication skills to deal with customers, peers & stakeholders.
• Support including, but not limited to, SFDC configuration and preparation of standard operating
procedure (SOP) documentation for day to day process & a strong Incident handling skills.
• Ability to complete all assigned requests within projected time lines & SLA’s.
• Ability to come up with innovative technical solutions while applying Salesforce best practices and working within coding standards
• Knowledge on Salesforce - Lightning Component is must.
Good to have knowledge in DevOps tools like GitLab / Copado
Good knowledge in Deployment & Sandbox refresh
• Open to work on rotational shifts (specific to EMEA & US region)

Set alert for similar jobsSoftware Developer role in Bengaluru, India

Company

IQVIA

Job Posted

10 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

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