Job Complexity :

Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

Job Knowledge :

Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

Supervision Received :

Normally receives detailed instructions on all work.

Business Relationships :

Contacts are primarily with immediate supervisor, and other personnel in the department. Builds stable working relationships internally.

Qualifications:

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 1 to 2 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Client-focused approach with strong interpersonal skills

• Strong oral and written communication skills

• Strong attention to details and-problem solving skills

• Ability to adapt and adjust to changing priorities

• Solid competency with Microsoft Office Suite (Word, Excel, and PowerPoint)

• Positive attitude, enthusiasm toward work, and the ability to work well with others