Role and key deliverables:

• Perform Access Control 

- Grant or deny access to customers and internal QAD teams based on user roles and privileges Manage user accounts and permissions in the IAM systems 

- Maintain user accounts in Active Directory and local NIS 

- Perform password changes and user access changes per request 

- Perform user access reviews 

- Work with other teams to resolve access management issues and problems reported via support ticket Enforce company policies and procedures related to identity and access management

• Documentation

- Document IAM processes and procedures

• Continuous Learning

- Proactive develops skill and knowledge in IAM 

- Stays attuned to new technologies and requirements in IAM

Qualifications

 Education/Certification: Bachelor in Engineering, Computer Science, IT, IS

Experience: 

- At least 2 years of experience in IAM or a related field 

- Knowledge of Active Directory and Linux around access management 

- Shell scripting and Powershell scripting will be an added advantage

• Other knowledge or skills: : 

- Analytical and Problem Solving ability 

- Customer service skills and proven ability to perform in fast-paced environment 

- Excellent communication skills and ability to handle sensitive matters with tact and diplomacy 

- Proficient is using spreadsheets and word such as Microsoft Excel, Word, Google docs and Google spreadsheets Able to work independently and as a part of a team 

- Capable of exercising judgment and discretion while utilizing company policies and practices to determine appropriate actions